• Initiating & sustaining efforts for bettering Client satisfaction through regular updates and meetings• Managing key accounts, get involved in proactive management of day-to-day business relationships with current clients and identify growth opportunities on key accounts.• Competition tracking in way of monitoring competition and use market intelligence to develop strategies to maximize market share• Support teams with planning and operational requests e.g. annual planning, business reviews etc.• Analyze channel and campaign performance and identify levers for driving revenue growth• Achieving market penetration and global business expansion through strategic planning• Functioned as key & single point of contact for clients globally across 20 locations• Conduct insightful analysis using internal and external data (e.g. revenue, product, market, industry) to derive insights that will drive business insights and recommendations• Prepare proposal that articulates best practices and best program design relative to the competitors• Maximizing existing and future business capabilities through identification of short / long term organizational gaps• Exploring industry best practices on staffing and implementing them in the organization• Driving sales initiatives to achieve business goals in coordination with Operation and back end team• Steering efforts in reducing manual work and improving team performance• Deploying quality procedures to facilitate a high-quality customer experience, while adhering to the SLA• Fostering team dynamics through monthly meetings and industry focused presentations

• To Develop and sustain relationships with potential and existing clients by coordinating professional meetings, attending promotional events and providing effective administrative support.• Account Identification and Correct Payment Allocation.• To Associate with new clients & renew existing association as well.• Reconciliation of accounts within & outside of Organization.• Invoicing Eligible Transactions.• Understanding the Fund Flow in company.• Prepare clear sales analysis, as well as sales report, processing sales order & Presentation.• Drafting and Vetting of Builder Agreements.• Creation of MIS report for weekly & monthly sales.• Internal Audit• Updating the system for new projects and related details• Keeping a track of payment and updating the same into system.• To Monitor the trends of collections from different clients and analyze the reasons for variance.• Assisting collection executives in resolving builder queries and providing input for collection reports.• Assistance to Customer Care team in resolving customer queries regarding cash back.