- Senior IT Analyst of a team of 4, working with daily tickets and customer interaction- Worked on Windows 7, 10, and also MAC OS. Windows Server 2008, 2012, 2016- Managing, Active Directory, Office 365 Exchange, OKTA Admin (Cloud based), Dell Kace Admin- Manage Samanage Admin (Ticket system) and ticket distribution- Provide on board training for new employees.- Set up workstations for new locations.- Keeping inventory on site for the IT department.- Cisco Unified Configuration System and Cisco Unity

- Automated process to access the lab database under a Java environment- Cloud base support to different pharmaceutical companies- Compliant with CFR 21 part 11 on IT documentation

- Performed daily tasks such as creating users accounts, unlock user’s password and granting access to applications.- Worked on Windows XP and Windows 7 and also Windows Server 2008- Physical network troubleshooter. Worked with Cisco Switches and Modules.- Performed configuration and calibration on Intermec label printers (4420 and PX4i models) and basic maintenance on RICOH printers.

- Electronic Batch Records Programmer utilizing Syncade Suite software for MES to ERP- Verifying and validating Electronic Batch Records made by other programmers- Running recipes inside the clean areas as per site’s SOP

- Teach basic Android Setup using Java JDK, Netbeans and Eclipse to students devices- SDK Manager navigation using Android Jellybean as the download example- Typing code in xml file including, layouts, views, buttons, etc., with the respective attributes. Also typing code in java file including, methods, local and global variables- Troubleshoot apps by creating log files within the java class

- Developed a web based information system using HTML, CSS and JavaScript- Designed different section of the web page including header, footer, left and right nav, and body- Achieved targets by analyzing, designing and programming a database system using SQL Server.