Paul Jeffries Email & Phone Number

Newcastle, Australia

Newcastle, Australia

Exceptional Leadership that completed a positive cultural change management plan that has improved overall employee engagement and customer satisfaction in a short period of time.

Nsw/Act

Stakeholder management and engagement: ability to collaborate with stakeholders at all levels diplomatically, displaying trust and respect.Leadership: experienced leader who is proficient in giving clear direction, governance and support where needed to a team of professionals. Creative excellence: proven experience in designing and implementing creative business improvement solutions to ensure delivery of optimal outcomes for both internal and external stakeholders. Mentoring: sought after mentor who strives to support individuals and inspire them to achieve their best results. Relationships built on rapport, trust and high levels of emotional intelligence.Budget and expense management: I have had P&L responsibilities for a number of years having accountability for top and bottom line growth and profitability.

Employee engagementCustomer service and satisfaction improvementPositive cultural changeDevelopment blueprintsP&L management

Sales leadership and developmentSales and relationship training and facilitationCustomer lead culture expertAchieve and exceed growth, retention and profitability targetsImprovement of customer perception and survey results

Sales and relationship management. Lead a highly effective sales team

Hsc

HSC

Mba