• Documentation Team lead: Managed technical writers and worked with team leads in the product development group to define documentation requirements and release schedules. • Managed the development and timely delivery of multi-volume documentation in multiple formats for 4-5 product releases every year. Each release typically consisted of 3000-4000 pages of documentation.• Defined the scope, structure, and content of the user documentation and created conforming contents templates to ensure completeness, consistency, and clarity across all documents.• Applied my expertise in computer networks and simulation to understand the intricacies of the network simulation software, which was crucial for generating accurate, relevant, and user-friendly documentation. • In addition to writing and editing end-user documentation (Installation Guides, Product Tours, User’s Guides, etc.), also wrote Programmer’s Guides and API Reference Guides for developers. This required reading and understanding C and C++ code.• Created FrameMaker templates, style guides, and processes to improve the layout and to make the user documentation accurate, clear, and complete. • Created single-sourced, conditional documents supporting multiple products and projects.• Developed HTML content for WebHelp and GUI help database using ePublisher and FrameMaker.• Helped sales personnel draft clear, audience-appropriate responses to queries from prospective customers about product features.• Leveraged my computer networks expertise to contribute to the design of accurate, easy-to-use GUI models of network components. Identified numerous weaknesses in the UI and suggested improvements which were implemented, making the product more robust and user-friendly.• Enhanced company's software products by extensively testing of the product features, identifying bugs and usability issues, and proposing remedies which were implemented.

• High-level design of simulation models for cellular networks which became part of Scalable Network Technologies’ library of models.• Prepared specifications, design, and user documentation for the company’s network simulation products.

• Prepared and successfully presented articles in national and international cellular standard organizations for cellular networks (TIA TR45.5, 3GPP2 TSG-C, and ITU-T WP5). These articles were incorporated in TIA’s IS-95B, 3GPP2’s cdma2000, and ITU-T’s Q.1701 specifications, which are used by the cellular industry worldwide. Actively participated in meetings of international standards bodies and debated the technical merits of all articles presented to the group for inclusion in the standards.• Prepared requirements for the LAC layer of ITU-T’s IMT-2000 specification.• Developed procedures for signaling and link layers of the CDMA air-interface, including radio resource control, mobility management, and connection management. Designed inter-layer communication APIs to modularize the air-interface specification. Optimized procedures for soft and hard handoff with return-on-failure for enhanced performance. Optimized contents and schedules of configuration messages.