Peter Johnson Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Increment are technology specialists with a unique breadth of experience and depth of technical knowledge. We are passionate creatives that provide innovative solutions to modern business problems.We bring value from diverse backgrounds and paths. We are flexible and agile thought leaders; passionate technologists with broad experience who have honed our.

Sydney, Australia

• Mission: To empower entrepreneurs, managers and investors with the actionable insights and independent perspectives to proceed confidently. Applying machine learning to financial markets to enable autonomous.
• Produced successful business case ("Sabre") for 3 year program to standardise and strategically uplift cyber security capabilities and governance Group-wide, including at international sites and subsidiaries [2014-2015].
• Produced successful business case ("Runway") for Group-wide transformation of the end-user computing environment used by ~50,000 users worldwide [2013-2014].
• Created mobile device strategy paper including undertaking quantitative data analysis and modelling [2013].
• Conducted program milestone review and facilitated development of continuous improvement action plan [2015].
• Documented business stakeholder requirements for property refurbishments and user mobility enhancements [2013].

Sydney, New South Wales, Australia

• Accountable for portfolio of technology platforms including Digital Workplace, Property Technology, plus inhouse Azure/M365 Engineering team.
• Owned delivery of Employee Digital Experience transformation that modernised foundational employee technologies to cloud-native Microsoft 365 (E5), Microsoft Managed Desktop, Windows 365, and established IT General.
• Owned Microsoft relationship including associated Enterprise Agreement and Unified Support Agreement
• Established and chaired internal Artificial Intelligence Working Group to ensure alignment, share knowledge, and explore opportunities such as Microsoft Copilot Early Access Program and Azure OpenAI

Sydney, New South Wales, Australia

• Accountable for portfolio of technology platforms including Contact Centre, Digital Workplace, Property Technology (from March 2022), plus inhouse Azure/M365 Engineering team.
• Owned delivery of Employee Digital Experience transformation that modernised foundational employee technologies to cloud-native Microsoft 365 (E5), Microsoft Managed Desktop, Windows 365, and established IT General.
• Owned delivery of Technology programme fitting out 17-floor tenancy in new Quay Quarter Tower building in Circular Quay
• Owned delivery of Contact Centre transformation to CXOne
• Owned Microsoft relationship including Enterprise Agreement and Unified Support Agreement
• Owned Optus relationship including governance of key services

Sydney, Australia

• Accountable for business and technical capabilities foundational to the end user experience and associated initiatives:
• Digital Workplace Platform
• Identity & Access Platform
• Unified Communications & Contact Centre Platform
• Owned delivery of Contact Centre transformation to CXOne
• Owned delivery of Technology programme fitting out 17-floor tenancy in new Quay Quarter Tower building in Circular Quay

Sydney, Australia

End-to-end accountability for business and technical capabilities relating to the employee experience:- Collaboration - O365 applications (Office apps, SharePoint, Skype, Teams etc)- End User Compute - devices, virtual desktops, SOE and applications- Microsoft ecosystem - Azure, Azure AD, O365 services, information governance, investigation and protection.

Sydney, Australia

• Responsible for establishing a high performing team to change and support all aspects of the O365 Platform. Main Focus Areas:
• Strategic Thinking – set the vision and roadmap for the Platform and support evolving the current offerings and capabilities
• Thought Leadership - Remain abreast of new technologies and identify areas of improvement. Be a champion and advocate for continuous improvement and DevOps behaviours and processes
• Team Leadership – provide leadership and initiative on a day to day basis in handling a diverse number of scenarios in a structured and consistent manner. This includes analysing the workload at hand and ensuring the.
• Platform Management – Ensure the Platform remains current by performing regular upgrades and actively manage software licensing to ensure entitlements are not being breached
• Environment Management – support projects by ensuring the environments used by the project teams are always operational and stable.

Sydney, Australia

• Owned Property Technology (shared technologies deployed into physical locations) and Skype-based Unified Communications (UC) portfolios. Digital Workplace owned the ‘Office 365’ and ‘WorkPlace As A Service’ contracts.
• Service management accountability (build, change, run) including vendor governance and working through internally leveraged teams as necessary
• Maintained close working relationships with key vendors such as Microsoft, Telstra, Optus, Dimension Data & HP
• Arranged regular vendor discussions under NDA to ensure alignment of strategic roadmaps e.g. O365
• Internal technology delivery partner for physical property changes and investigation of new technology options
• Assisted with Office 365 business case development and strategic sequencing of workloads

Sydney, Australia

• Produced successful business case ("Sabre") for 3 year program to standardise and strategically uplift cyber security capabilities and governance Group-wide, including at international sites and subsidiaries [2014-2015].
• Produced successful business case ("Runway") for Group-wide transformation of the end-user computing environment used by ~50,000 users worldwide [2013-2014].
• Created mobile device strategy paper including undertaking quantitative data analysis and modelling [2013].
• Conducted program milestone review and facilitated development of continuous improvement action plan [2015].
• Documented business stakeholder requirements for property refurbishments and user mobility enhancements [2013].

• Completed MBA with electives in leadership & motivation; business communications; people development; change management; and, sustainability (including tour of high performing organisations in Germany & Switzerland)
• Completed consulting engagement to improve learning & development at Baxter Healthcare
• Commenced PhD investigating relationship between organisational sustainability and financial performance
• Travelled in Middle East (Egypt to Turkey), Central Europe, Great Britain & Scandinavia

The Institute for Sustainable Leadership is an independent non-profit organisation that promotes the science and practice of sustainable leadership through research and education. Sustainable leadership incorporates those behaviours, practices and systems that create enduring value for all stakeholders of organisations including investors, the environment.

• Responsibilities:
• CIO (acting) Jan-Mar 2008, Jan 2009 and as needed
• Enterprise architecture - alignment of business, information and technology for strategic success
• IT governance and risk management (ITIL & COBIT)
• Consult on solutions to business problems and managing subsequent benefits realisation
• Engage and manage a team of business analysis, quality assurance and project management personnel

• Responsibilities:
• Technical design of ICT infrastructure and applications
• Manage, mentor and support a development team of 15 people, including 2 leads
• Assist business analysts to re-engineer business processes and define system requirements
• Project delivery using of hybrid of waterfall (Prince2) and agile (Scrum) methodologies
• Assist manager with department management including producing regular reports to board of directors

• Achievements:
• Designed, developed and maintained core Java application architecture
• Optimised business process implementations in consultation with business analysts
• Implemented a development framework and platform based on continuous integration principles
• Refined data model implementation to simplify development and improve long-term maintainability

• Participated in working group to define and implement an intra-departmental development methodology that blended waterfall (PMP/PMBoK) and agile (Scrum) methodologies
• Designed a new Java application architecture leveraging open source frameworks and components
• Led development of new Kids’ Zone site resulting from Optus - Disney collaboration.
• Designed and developed a reusable XML-based navigation framework for Java web applications
• Proposed, designed and developed a new online competitions platform to improve usability and convenience
• Proposed, designed and developed a centralised and standardised email communications platform

• Provided systems administration and support for corporate systems: Microsoft Windows, Red Hat Linux, Sun Solaris, Oracle DB & AS, and Compaq Tru64 Alpha clusters
• Produced, then audited compliance to IT security and disaster recovery policies and procedures
• Service managed (ITIL) all internet facing systems globally, including coordinating issue resolution
• Architected, proposed and managed the re-architecture of the primary customer facing system to improve reliability, transactional performance, and security
• Project managed (Prince2) the review and improvement of IT infrastructure security, including authoring hardening guidelines for Windows, Linux and Solaris, and conducting penetration testing

• Service managed in-house and client systems (Solaris, Oracle and Java) and networks (Cisco)
• Optimised application queries and tuned Oracle database resulting in up to 50x performance improvement to users
• Managed, coached and trained a junior administrator

• Responsibilities
• Availability of in-house backend systems and networks
• Monitor and audit security - IT, physical and video surveillance
• Member of staff IT support team
• Provide 3rd level support to customersAchievements:
• Managed rollout of IT infrastructure to 4 remote sites including WAN, LAN and desktop images

Phd Qualifying Program In Management

Thesis: The financial stability of sustainable organisations

Company Directors Course Diploma

Mba, Leadership

Leadership Pathways

M. Commerce, Finance

B. Technology, Information And Communication Systems

Hsc