As the Content Design Team Manager at Gamma, I lead a team of digital learning professionals responsible for producing training materials to support our partners and users across our suite of products. I manage the production of video and visual content, as well as LMS courses, all of which are delivered through our Gamma Academy platform and several knowledge base websites.In my role, I focus on the coaching and development of my team, planning long-term projects, identifying… Show more As the Content Design Team Manager at Gamma, I lead a team of digital learning professionals responsible for producing training materials to support our partners and users across our suite of products. I manage the production of video and visual content, as well as LMS courses, all of which are delivered through our Gamma Academy platform and several knowledge base websites.In my role, I focus on the coaching and development of my team, planning long-term projects, identifying opportunities for innovation, liaising with key stakeholders across the business and with partner organizations, and defining and promoting the team's mission statement and goals.Some of my key achievements in this role include leading the development of a new LMS platform, successfully migrating the team to new, industry-standard tools, and promoting an emphasis on accessibility across our support materials. Show less

As the Digital Content Manager at Pradera Lateral, the asset management company for the Trafford Centre, I led the creation of digital content for use across various channels, including social media, internal digital screens, and internal communications.My role involved heavy emphasis on liaising with external stakeholders and facilitating technical requirements for live events, as well as providing general digital support. I worked closely with the marketing and events teams to ensure… Show more As the Digital Content Manager at Pradera Lateral, the asset management company for the Trafford Centre, I led the creation of digital content for use across various channels, including social media, internal digital screens, and internal communications.My role involved heavy emphasis on liaising with external stakeholders and facilitating technical requirements for live events, as well as providing general digital support. I worked closely with the marketing and events teams to ensure that all content aligned with the centre's brand and marketing strategy.During my time in this role, I developed content calendars, created and edited multimedia content, monitored social media channels, analyzed metrics, and maintained digital assets. I successfully led several high-profile projects, including the implementation of a new digital signage system and the production of high-quality video content for use on the centre's website and social media channels. Show less

As the Motion Graphics and Video Lead at Savills following the change in ownership at The Trafford Centre, I was responsible for creating and managing high-quality video content and motion graphics for key centre assets and social media, as well as providing digital expertise on large-scale activations within the centre.My role involved overseeing the video production process from start to finish, including concept development, storyboarding, filming, editing, and animation. I ensured… Show more As the Motion Graphics and Video Lead at Savills following the change in ownership at The Trafford Centre, I was responsible for creating and managing high-quality video content and motion graphics for key centre assets and social media, as well as providing digital expertise on large-scale activations within the centre.My role involved overseeing the video production process from start to finish, including concept development, storyboarding, filming, editing, and animation. I ensured that all video content aligned with the centre's brand and marketing strategy and was of the highest quality.During my time in this role, I successfully led several high-profile video projects, including the creation of engaging promotional videos, animated infographics, and virtual tours of the centre.I collaborated closely with the marketing and events teams to ensure that all video content supported the centre's marketing and branding goals and provided expert advice on the technical requirements for live events Show less

I led the internal development of an award-winning multi-centre DOOH screen network. My remit included both content generation, software development, and future hardware installation opportunities.This included overseeing an internal production studio, along with associated resources and budgets.• Responsible for creative design and video content for national in-centre digitalscreen network.• Developed and implement digital campaigns for screen network, social media,… Show more I led the internal development of an award-winning multi-centre DOOH screen network. My remit included both content generation, software development, and future hardware installation opportunities.This included overseeing an internal production studio, along with associated resources and budgets.• Responsible for creative design and video content for national in-centre digitalscreen network.• Developed and implement digital campaigns for screen network, social media, andB2B use.• Directed the hiring, training and performance evaluations for production studio, andsupervised their daily activities.• Translated business goals and customer needs into prioritised product requirements,and led development of third party software to meet same.• Managed an annual operating budget of circa £250K.• Introduced brand-new workflow management techniques and software thatimproved capacity of the studio.• Travelled nationally to meet with stakeholders and deliver creative updates. Show less

Oversaw a dedicated internal digital production and marketing team.• Responsible for company studio, producing digital assets for use on a national TVnetwork in over 700 sites.• Coached and mentored new staff members, including conducting performancereviews.• Met aggressive content production goals while maximising studio capacity.• Supported national management team with daily operational functions.• Initiated new content production proposition… Show more Oversaw a dedicated internal digital production and marketing team.• Responsible for company studio, producing digital assets for use on a national TVnetwork in over 700 sites.• Coached and mentored new staff members, including conducting performancereviews.• Met aggressive content production goals while maximising studio capacity.• Supported national management team with daily operational functions.• Initiated new content production proposition which resulted in several new revenuestreams.• Identified chronic customer issues by creating and maintaining customer complaintlog.• Winner of company’s 2014 ‘Outstanding Contribution’ award. Show less

I primarily designed and created adverts for broadcast across the UK, working closely with clients to tailor content to specific promotional requirements, branding, and/or marketing initiatives. I consistently achieved and exceeded the demanding targets set for the department.• Responsible for the production and creative design of over 200 digital projects perannum.• Performed initial client contact and managed relationships throughout productionprocess.• Worked… Show more I primarily designed and created adverts for broadcast across the UK, working closely with clients to tailor content to specific promotional requirements, branding, and/or marketing initiatives. I consistently achieved and exceeded the demanding targets set for the department.• Responsible for the production and creative design of over 200 digital projects perannum.• Performed initial client contact and managed relationships throughout productionprocess.• Worked directly with managers and directors to achieve a streamlined productionenvironment and new processes.• Addressed and resolved customer product complaints empathetically andprofessionally.• Met or exceeded service and quality standards during every review period. Show less

• Operated Autoscript equipment during live national broadcasts• Prepared and sense-checked scripts provided via live update system fromproduction team• Escalated grammatical, factual, or spelling issues to producers