As the Vice President and Unit Head of Learning and Development Division, I specialize in various areas of training, including Branch Banking Operations, Compliance, AML/CFT/CPF, Financial Crime, Customer Due Diligence, Customer Experience and Service Excellence, Negotiable Instruments, Fundamentals of Banking, Personal Grooming and Impression Management, Becoming Stress Resilient, Neuroscience of Emotional Intelligence, and Building Positive Attitude.I am responsible for overseeing the South region, including Karachi, Hyderabad, Sukkur, and Balcohistan, and providing end-to-end supervision for various batches, such as MT-Management Trainees, Tech Trainees, Relationship Manager, FLTP-Frontline Trainees Program, and Customer Service Officers.In addition, I have developed E-Learnings for Compliance, product/process knowledge and soft skills.I have also Led and contributed in various projects such as Re-Branding Campaign, BPR-Sales Transformation, Compliance Roadshows, T2S-Teller Becomes Seller, PWD and Gender Sensitization, Roshan Digital Account, and Employee Persona.