Philip Cheung Email & Phone Number

The Colony, Tx, Us

Plano, Texas, United States

Austin, Texas, United States

The Colony, Texas, United States

• Provide comprehensive remote IT solutions including administration, hardware diagnostics and repair, software installation and troubleshooting, documentation, and on call support.• Proficient in managing cybersecurity solutions for businesses, firewall, encryption, email security, and network security.• Experienced in overseeing Office 365 and Google Workspace for clients, ensuring seamless business operations and collaboration.• Well-versed in Mobile Device Management solutions, including Mosyle and Intune, enabling efficient management, security enforcement, and device configuration for organizational needs.

Garland, Texas, United States

• Execute the removal, imaging, and deployment of computers to various city departments in support of a comprehensive time tracking software overhaul.• Utilize SCCM for the centralized distribution of applications and system modifications across citywide devices.• Leverage remote support technology, BOMGAR, to proactively address and resolve technical issues.• Proficient in Active Directory management, demonstrating the ability to maintain user accounts, group policies, and security settings for efficient network operations.

Dallas-Fort Worth Metroplex

• Review, recommend, and configure hardware and software technology for daily operations of scheduling and planning.• Maintaining the database through troubleshooting and resolving system issues; provided onboarding training for new users.• Consult with large portfolio clients to improve workflow process by identifying the opportunity areas with solutions proposed.• Researched, identified, and implemented accounting platform, responsible for the reporting of profit and loss statements. • Daily operations and systems advisor; provide professional observations and analyses. Led group discussions for operation issues.

Allen, Texas, United States

• Successfully migrated comprehensive real estate information database to a highly efficient hosting environment, while ensuring minimal downtime and uninterrupted access for stakeholders.• Built, expanded, and maintained the clientele base with large portfolio clients from 150 properties to 400 properties within 2 years.• Provided professional services with high satisfaction standards among the clients throughout the entirety of DFW areas.• Expertise on government section 8 housing program. Built and maintained professional partnership with government officers and officials especially for house inspection procedures.

Abilene, Texas, United States

• Proposed iPad solution for daily operations as POS (point of sale) system with 10K in savings of operation costs annually.• Implemented and maintained the POS system platforms. Provided the training to the users.• Consulted and designed layout of UI for POS system.• Managed schedule for staff. Review and consolidated customer satisfaction survey results; identify the improvement areas. • Optimized recipes calculation process to increase productivity rate.• Maintained database for food inventory control.

Carrolton, Tx

• Overall leadership and managements of an entire store• Develop and implement strategic plans to achieve business objectives and drive growth.• Monitor and analyze key performance indicators (KPIs) to evaluate operational efficiency and financial performance.• Recruit, train, and develop employees, ensuring they have the necessary skills and knowledge to perform their roles effectively.• Drive continuous improvement initiatives to enhance operational processes and maximize efficiency.

Abilene, Texas, United States

Food server at Outback Steakhouse.