Peggy Hamilton work email
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Peggy Hamilton personal email
PMI Certified Project Manager with a background in Lean Sigma, outsourcing sales and transition/transformation, process improvement, management of technical staff, business operations management, and COBOL application development and maintenance. Primary industry expertise is in finance and health insurance, but also worked with small business, distribution, and telecommunications clients.Specialties: Lean Sigma, Consulting, Cultural Change, Technical Solution Design, Coaching, Training, COBOL programming
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Adjunct ProfessorWartburg CollegeWaverly, Ia, Us -
Adjunct ProfessorWartburg College Jan 2015 - PresentWaverly, Ia
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Business Operations ProfessionalIbm Global Services Sep 2013 - Apr 2014Managed 5-10 projects supporting successful Global Process Services operations making information available globally in a single format -
Project Manager/Senior Business Process AnalystIbm Sep 2012 - Sep 2013Managed a global project to standardize process, procedures, and work instructions in order to achieve efficiencies and cost savings in excess of $4 million; developed training playbook and master project plan adopted globally, ensuring high and uniform standard training for all related initiatives
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Senior Program Manager For Telecom AccountIbm Global Services Jul 2011 - Sep 2012Directed two Program Managers, five Lead Program Managers, and up to 50 project managers (65% located in India) supporting programs of $200 million annually; restructured and refined the status reporting and escalation process to ensure the right information was shared at the right levels and to minimize multiple requests for the same information; facilitated program workshops with key IBM and customer delivery and project management to identify opportunities for improvement in the program going forward that became the model for additional efforts across other programs• Established a new Quality/Compliance/Innovation meeting with the customer’s process and compliance owner to ensure process requirements and changes were tracked and shared across the two organizations. Key changes in the IBM audit process for quality assurance and business controls resulted from this effort.
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Senior Program Manager, Iga Bt/It Lean Center Of ExcellenceIbm Global Services Jan 2007 - Jun 2011Owned ITD GDF Lean training and education program: created training agendas and materials for Lean/GDF boot camps, forums, and new hire training; developed online courses made mandatory for 78,000 ITD employees; documented requirements for trainer certification. Owned GDF delivery center maturity assessment program: designed program and developed questionnaire for GDF compliance assessments based on the CMMI maturity model; developed training and certification program for assessors. Assessed global delivery teams for GDF maturity; conducts Lean/GDF training; provides coaching, mentoring, and consulting support to ITD delivery centers globally. Lead Lean waves resulting in 15%-30% productivity improvements in ITD, IMBPD, and IF&PM.
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Executive Project Manager, Integrated Managed Business Process Delivery (Imbpd)Ibm Global Services May 2005 - Dec 2006Represented IMBPD on global task forces and initiatives. Planned and managed certification of IMBPD Project Executives, Deputy PEs, and Project Managers and coached resources through the process. Coordinated training, sourcing, mentoring, and tool standardization efforts across the business unit. Established fall plans and metrics targets. Managed the initial transition set-up for US/Canada/Latin America in a $38M global IMBPD HR contract being delivered from Costa Rica which moved to the SAP platform simultaneously with transition. Prepared proposals and cost cases in coordination with other business units and delivery centers in India and Argentina. Managed the transition of work and resources to IBM from a major automotive manufacturer; owned the project plans for all towers in the $650M Customer Relationship Management contract and was responsible for implementing Rational Program Manager for managing project plans, issues, and risks for the account.
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Senior Program Manager, Ams Delivery, Large Health Insurance Account, Hartford, CtIbm Global Services Apr 2004 - May 2005Managed the complex Quoting Center program. Directed multiple project managers and coordinated efforts of various departments in a matrixed environment. Responsible for performance, cost, scope, schedule, quality, and appropriate business measurements for the $13M (annually) program.
Peggy Hamilton Skills
Peggy Hamilton Education Details
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English Education/French/Journalismh
Frequently Asked Questions about Peggy Hamilton
What company does Peggy Hamilton work for?
Peggy Hamilton works for Wartburg College
What is Peggy Hamilton's role at the current company?
Peggy Hamilton's current role is Adjunct Professor.
What is Peggy Hamilton's email address?
Peggy Hamilton's email address is pk****@****ibm.com
What schools did Peggy Hamilton attend?
Peggy Hamilton attended Northwestern University - Kellogg School Of Management, Wartburg College.
What are some of Peggy Hamilton's interests?
Peggy Hamilton has interest in Civil Rights And Social Action, Education, Environment, Disaster And Humanitarian Relief, Arts And Culture.
What skills is Peggy Hamilton known for?
Peggy Hamilton has skills like Process Improvement, Business Process, Project Management, It Strategy, Project Portfolio Management, Pmo, Software Development, Vendor Management, Business Process Improvement, It Outsourcing, It Service Management, Crm.
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2aim.com, walmart.com -
Peggy Hamilton
Manvel, Tx6gmail.com, gmail.com, hotmail.com, webtv.net, yahoo.com, wardmemorial.com2 +151275XXXXX
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Peggy Delinois Hamilton
General Counsel, Presidential Appointee, Board Director And Executive AdvisorWashington, Dc3yahoo.com, sandyspringbank.com, sba.gov -
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