• Charged with developing a global learning and development strategy for 3000+ associates across 240 retail & outlet stores as well as Los Angeles based corporate associates.• Designed and produced annual and quarterly product training tools: denim training (annual & quarterly), seasonal product selling strategies, all store meeting guides & agenda• Produced quarterly product videos including concepting / scripting for merchants and executive level participants• Facilitated District Manager and Store Manager leadership training in both large & small venues: Performance Management/Conversations, MOD, Communication, Coaching to Drive Success, Effective Performance Appraisals, Advanced Styling / Selling Skills training

• Provided HR support to West, Northwest, and Spa Regions (65 stores and 9 spa locations covering 17 states)• Developed and facilitated workshops to fill training gaps including: performance management, effective feedback, and harassment prevention• Refined and maintained Succession Planning process for Regions: provided Development Plan guidance and support to all levels• Defined and implemented policies including: meal and rest period, timekeeping, dress code• Provided HR subject matter expert support on company wide IT initiatives – time system replacement and automated hiring solution• Handled high-risk AR cases including: discrimination, harassment, and work place violence. Provided support on EEOC claims.