Philip Wells Email & Phone Number

Kingston Upon Hull, England, Gb

Hull, England, United Kingdom

Hull, England, United Kingdom

Kingston Upon Hull, England, United Kingdom

• Fully Self Train & adapt to a completely new skill set • Work closely with Directors & heads of departments to develop departmental workflow systems, legal documentation & data capture entries on legal software. • Use and have in depth knowledge of Office365, Outlook and other MS products• Use of Active Directory, MS Exchange, 365 admin centre, Server manager & basic use of Hypervisor.• Use of basic HTML and design for auto fill documents for bespoke systems such as… Show more • Fully Self Train & adapt to a completely new skill set • Work closely with Directors & heads of departments to develop departmental workflow systems, legal documentation & data capture entries on legal software. • Use and have in depth knowledge of Office365, Outlook and other MS products• Use of Active Directory, MS Exchange, 365 admin centre, Server manager & basic use of Hypervisor.• Use of basic HTML and design for auto fill documents for bespoke systems such as Lawfusion/Practice Evolve/Phone systems & others.• Set up workstations with computers and necessary peripheral devices (routers, switches, printers, mice & keyboards etc.)• Install and configure appropriate software and functions according to specifications• Ensure security and privacy of networks and computer systems• Provide orientation and guidance to users on how to operate new software and computer equipment• Organize and schedule upgrades and maintenance without deterring others from completing their work• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)• Maintain records/logs of repairs and fixes and maintenance schedule Show less

Beverley

• Operate a range of equipment and power tools• Handle work on-site with little or no supervision• Disassemble and maintain machinery and aircraft engines• Very good eye for detail and memory recall• Help other skilled employees including carpenters, welders and working engineers• Work with hazardous materials in a safe manner

Hull, United Kingdom

• Ensure continued working knowledge of systems and products used – e.g. good knowledge of Microsoft Excel, Word, Access and other office products• Provide timely, accurate and relevant information and products to enable monitoring and scrutiny of data protection laws and ethical debt collection techniques• Able to quickly build a picture of a customer’s personal circumstances and requirements• Collecting first and third-party accounts, credit control and running of payments… Show more • Ensure continued working knowledge of systems and products used – e.g. good knowledge of Microsoft Excel, Word, Access and other office products• Provide timely, accurate and relevant information and products to enable monitoring and scrutiny of data protection laws and ethical debt collection techniques• Able to quickly build a picture of a customer’s personal circumstances and requirements• Collecting first and third-party accounts, credit control and running of payments systems• Able to work discreetly and securely whilst working with confidential and sensitive information• Able to fully and confidently investigate and cite regulations when raising disputes and holding debt collection companies to account Show less

Hull, United Kingdom

• Handled large amounts of money• Served customers in a timely manner ensuring that customer satisfaction is achieved• Acknowledged complaints made and reassure customers, knowing when to escalate matters to the manager and/or security• Maintained a hygienic working area and at all times being aware of Health & Safety legislation & regulations• Achieved an understanding of how to manage people, especially when attempting to limit problems and liability related to customer’s… Show more • Handled large amounts of money• Served customers in a timely manner ensuring that customer satisfaction is achieved• Acknowledged complaints made and reassure customers, knowing when to escalate matters to the manager and/or security• Maintained a hygienic working area and at all times being aware of Health & Safety legislation & regulations• Achieved an understanding of how to manage people, especially when attempting to limit problems and liability related to customer’s excessive drinking and attitudes toward other employees Show less

Hull, United Kingdom

• Gained Knowledge of proper and ethical debt collection techniques• Quickly built a pictures of a customer’s personal circumstances and needs• Communicated with people at all levels within the organisation• Gained strong negotiating, counselling and problem-solving skills - required to succeed at this role• Collected first-party and third-party accounts• Lots of hands-on use with Microsoft Office products and proprietary debt management & case management… Show more • Gained Knowledge of proper and ethical debt collection techniques• Quickly built a pictures of a customer’s personal circumstances and needs• Communicated with people at all levels within the organisation• Gained strong negotiating, counselling and problem-solving skills - required to succeed at this role• Collected first-party and third-party accounts• Lots of hands-on use with Microsoft Office products and proprietary debt management & case management software• Displayed sound judgement when making key decisions affecting the business and customers• Acted discreetly whilst working with confidential and sensitive information• Worked both in a team and solely, and on own initiative Show less