Dave Playford Email & Phone Number

An MBA qualified IT Professional with extensive experience across multiple industries including banking, telco, retail, service provider and public sector. Working effectively with customers to sell the right products/services, develop winning solutions and make them stick.Highly certified pre-sales and professional services leader with a balanced focus across technology and business. Passionate about winning and maintaining client loyalty by earning trust and providing an exceptional customer experience throughout the life-cycle of the relationship. Regarded as key contributor who goes beyond expectations to achieve valued business and solution quality outcomesSpecialties: Digital performance management and end user analyticsApplication Performance Management including byte code agents and syntheticsJava and .Net Code PerformanceNetwork optimization and validation of acceleration methodsInfrastructure monitoring and alertingSecurity and redundancy / recovery configurationsDatabase and test data managementAgile requirements planning and model driven software architectureUnix and Windows tuning in physical, virtual and containerized environmentsBackground:Product evangelistServices leadershipPre-sales and bid response managementProject planningTechnical and functional solution designOn-premise and cloud deploymentScripting and field extension of product functionalityFormal training and mentoring servicesSolution adoption planningHealth checks and customer success sessionsInput to corporate strategy and marketing business units

Listed skills include Solution Architecture, Pre Sales, Enterprise Software, Cloud Computing, and 14 others.