Portia Lipscomb Email & Phone Number

New York, United States

New York, United States

An office support role that entails confirming details on paper property registration forms are accurately reflected in HUD's Property Registration Online System. Additionally, I sort daily mail as per department guidelines and assist with other office tasks, as assigned.

New York, United States

An underwriting support role focused on processing and following underwriting procedures to determine applicant eligibility for rental insurance. As I progressed on to the Renewals Team, I was tasked with emailing renters, landlords, and relevant parties to confirm application details and provide status updates. I also assisted in training new team members on underwriting procedures and best practices.

Brooklyn, Ny

An entry-level marketing support role in which I primarily performed HTML email builds, QA testing and scheduling for our weekly marketing emails. Additionally, I gathered weekly data and reported on email performance to the Email Coordinator. As my role progressed, I began working closely with the Online Marketing Manager and Creative team to craft content for Organic Social and assisted the Public Relations team with developing product pitches and coordinating upcoming placements.

Brooklyn, Ny

In this customer support role, I largely processed order issues and followed company guidelines to provide efficient resolutions. As needed, I provided customer support via phone and email through Zendesk and handled digital transactions through Cybersource, Paypal, and Borderfree.

Brooklyn, Ny

A retail management position in which I photographed clients for a variety of sessions and sold photography packages suitable to our client's needs. I began as an associate; however, my positive customer feedback and commitment to supporting my team members allowed me to progress in this role.

Brooklyn, Ny

- Performed daily administrative tasks and managed customer service relations for a luxury bus rental company. - Enhanced customer experience with professional and personable telephone and front-desk manner. - Resolved complaints tactfully and evaluated key issues and conflicts to maintain client trust and prevent the loss of major accounts. - Provided light bookkeeping, payment processing, and appointment booking. - Organized and maintained personnel, financial, and operational records.

New York, Ny

- Provided technical assistance to Lighting Supervisor for a variety of entertainment productions and performances. - Executed heavy lifting, pushing and pulling when unloading trucks and installing live entertainment systems.- Programmed, operated, and performed troubleshooting for high-end lighting and AV equipment. - Gained practical experience in consistently working with a team to achieve high-quality productions.