Paul Mckay Email and Phone Number
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Paul Mckay personal email
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I am a seasoned, action oriented Information Technology Senior Leader experienced in developing and managing innovative business and consumer systems and services for Fortune 100 enterprises. I have expertise in identifying and delivering process improvement, optimizing engineering plans and execution, building creative cross-functional teams, and delivering superior financial and operational results. I am a strategic thinker with a focus on delivering for the customer and achieving solid business results.I am detail oriented, a builder of relationships, a creator of high performance teams, and deliver win-win solutions.
Microsoft
View- Website:
- microsoft.com
- Employees:
- 189892
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Director - Office 365 Customer ExperienceMicrosoft Oct 2012 - Present
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Principal Test Manager - Windows Phone ServicesMicrosoft 2010 - 2012Greater Seattle Area• Responsible for developing test strategies, test lifecycle planning, oversight of test development & execution, release, deployment and service operation for the Windows Phone 7 Application Marketplace and Customer Experience services. • Drove substantial improvements in testing & deployment processes, resulting in earlier bug detection, improved code quality and reduced deployment efforts• Significantly improved team work-life balance & morale without sacrificing quality or schedules• Delivered V1 Windows Phone services and consumer facing website – enabling ease of customer use “Out of Box Experience” and remote phone management scenarios • Delivered Windows Phone Application Marketplace services enabling Application Developer capabilities (signup, application submission, and royalty payout) and Consumer capabilities (app catalog, trial, credit card & mobile operator billed based purchasing)• Managed End-of-Life activities for KIN, Danger & Windows Mobile 6.x MyPhone services & operations. Via project task, resource and schedule optimizations and creative negotiations, produced hard $ savings in excess of $2.5M in less than 3 months
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Sr. Director - Enterprise Systems & Business ProcessMicrosoft 2005 - 2010• Defined business strategy resulting in growth and delivery successes across the Online Services Division. Delivered business process consulting and applications development services for Operations, Finance, Sales, Marketing, Security & Compliance, and Yield Management business functions, while reducing divisional expenses by $10’s of millions per year• Organization leadership and development resulted in growth from initial team of 3 to a 260+ member team of directs, vendors and indirect reports. Recruited 60+ FTE’s in < 2 years • Lobbied vendor executive management for and drove establishment of a multi-million $ offshore development facility compliant with Microsoft access requirements, policies & procedures• Budget ownership approaching $50M annually.
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Sr. Director - Cit Licensing & ProgramsMicrosoft 1997 - 2005• Responsible for all aspects of analysis, design, development, test, operations and support of secure, world-wide enterprise licensing and program systems (~40 standalone and inter-related mission critical systems).• Drove development, test and support process improvements resulting in dramatic turn-arounds in product quality, functionality and supportability• Significantly improved business client relationship and trust in organization by consistently meeting / exceeding commitments for on-time, on-budget, on-scope project deliveries• Supporting business strategies, drove aligned IT strategies, technical architectures and development activities, delivering complex, mission critical licensing systems that managed $B’s in revenue and millions of transactions per year • Recruited and managed organization growth from 6 FTE’s to a team of 125 FTE’s and ~150 vendor resources, geographically dispersed across Redmond, Reno, Dublin, Singapore and Hyderabad
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Sr. Program Manager - Administrative Business SystemsMicrosoft 1995 - 1997• Developed RFP and vendor selection process resulting in selection of new world-wide HRIS system • Drove design & development of new world-wide SAP HR system implementation resulting in project completing ahead of schedule. Delivered end user trainer to users in multiple countries
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Software & Education ConsultantDigital Equipment Corporation 1986 - 1995Greater Seattle Area, Greater Dallas Area• Responsible for technology & business process consulting, Project Management, Customer Training• Reporting to the CIO, delivered on-time/budget technology conversion effort of entire suite of finance, operations & logistics management systems for a major freight forwarding company• Project manager overseeing the establishment of telephony provisioning software & associated operations for a major telecom company • Developer of Point of Sales system capabilities for a WA state transportation agency• Developed & delivered technology oriented training courses
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Systems ManagerTexas Instruments 1982 - 1986Greater Dallas Area• Responsible for Day-to-Day systems operations, end user technical support, HW and SW evaluation, procurement and maintenance• Developed DoD compliant security policies & procedures for system access, operations and software artifacts • Designed, managed construction and ongoing operations of a secure data processing center• Managed an FTE support team, successfully delivering technology support to >200 end users while ensuring systems operations and integrity for multiple defense programs -
Sr. Flight InstructorAircraft Service Company 1979 - 1982Tulsa, Oklahoma AreaResponsible for providing ground & flight instruction for Private & Commercial pilots licenses, instrument & multi-engine aircraft ratings, flight instructor, instrument flight instructor, and multi-engine flight instructor certificates.
Paul Mckay Skills
Paul Mckay Education Details
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Management Information Systems
Frequently Asked Questions about Paul Mckay
What company does Paul Mckay work for?
Paul Mckay works for Microsoft
What is Paul Mckay's role at the current company?
Paul Mckay's current role is Experienced Information Technology Leader.
What is Paul Mckay's email address?
Paul Mckay's email address is pm****@****oft.com
What is Paul Mckay's direct phone number?
Paul Mckay's direct phone number is +150344*****
What schools did Paul Mckay attend?
Paul Mckay attended University Of Tulsa.
What skills is Paul Mckay known for?
Paul Mckay has skills like Cross Functional Team Leadership, Enterprise Software, Program Management, Business Intelligence, It Strategy, Software Project Management, Software Development, Vendor Management, Process Improvement, Software Engineering, Management, Strategy.
Who are Paul Mckay's colleagues?
Paul Mckay's colleagues are Sameer Poudwal, Ana Beatriz Barcellos, Hunena Badat, Luiz Alan, Eli B., Mayur Vaghela, Inish Khadka.
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