Paul Milligan Email & Phone Number

Isle Of Man

Non-Exec Director Appointments

Isle Of Man

Douglas, Isle Of Man

Service DeliveryAccount ManagementProject ManagementOperational StreamliningVendor ManagementCommercial Opportunities

Douglas, Isle Of Man

Service delivery, programme management, vendor management. Operational streamlining & stakeholder management. Management of offshore software development (Ukraine). Launching (bringing to market) a B2B & B2C online sports betting product. To Implement business practice. Data controller responsibilities.

Isle Of Man

Project managed a corporate investment fund initiation & launch.

* Full P&L of the Technical Services Division* Divisional Strategy (Technical & Commercial)* Performance Management* Project Management* Compliance (Policy, Contract, SLA, Accreditations)* Capacity Planning* SLA, & KPI Performance* Supplier & Vendor Management* Service Desk Management* Field Engineering Management

* Establish and setup a Programme Management Office.* Design and execute a Project Management Framework.* Change & Risk Management.* Assess and encompass existing projects into PM Framework.* Turnaround troubled projects.* Project Management MIS Reporting.* PM Mentoring & Coaching to the Executive & Management Team.* Apply Technical, Operational & Commercial Expertise.

Full P&L accountability for all company service delivery, technical & commercial responsibilities (100+ staff). Due Diligence lead on a £4Million M&A activity. Lead a successful bid for a £25Million (over 5 years) managed services contract. Helped sell the merged company for £13.5Million to the 2e2 Group.Departments under my management (Business Continuity, Technical Consultancy, Engineering, Helpdesk, ISP & Hosting, Paper Handling, Software Development, Pre-Sales, Cabling, Virtual Services, Training, Contracts)

Full P&L Management of the Professional Services Division. Head of all Projects & Programmes. Design & Implementation of Best Business Practice & Service Delivery Framework. Re-engineered & Restructured the Professional Services Division.Responsibilities included Pre-Sales, Projects, Business Consultancy, Solution Delivery, Training, Support & Maintenance, Contracts, Vendor & Partner Management.

Programme Management of the Y2K programme across Europe, Middle East & Africa.Remediation of all Intel based servers, desktops, laptops and software across EMEA. This region consited of 54 Countries, 900 sites, 41,000 Intel based machines, 400,000 items of software.Strategic, technical & financial planning and execution. Hiring, firing & deployment of teams across EMEA. Relationship management & MIS reporting. Management of all international partners, vendors and suppliers involved the programme.