As a full time technician, I get hands on and dirty with every type of printer used for offices and firms around the country. Each machine gets fully refurbished by me and strongly tested before I am satisfied enough for it to go to cleaning and out the door. It's quality techs that deliver quality products we can rely on, and I know if I bought a printer and it was flawed, I would be very upset, as this reflects on company standards.Specialties: Technical support, problem solving, staff and project management, field technician, repair and refurbish technician.