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Senthilnathan Pl Email & Phone Number
VP and Head - Operations
at
Marketsof1 Analytical Marketing Services
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
VP and Head - Operations
Location
Greater Chennai Area, India
Company size
Who is Senthilnathan Pl? Overview
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Quick answer
Senthilnathan Pl is listed as VP and Head - Operations at Marketsof1 Analytical Marketing Services, a with 122 employees, based in Greater Chennai Area, India. AeroLeads shows a matched LinkedIn profile for Senthilnathan Pl.
Senthilnathan Pl previously worked as Project Leader at mConsult at Groupm and Head - Service Experience (Sr.Manager - Customer Care) at Matrimony.Com Pvt Ltd. Senthilnathan Pl holds Mba, Marketing from University Of Madras.
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Marketsof1 Analytical Marketing Services
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Profile bio
About Senthilnathan Pl
Over 18 yrs of rich experience in Product, Customer Service, Process Re-Engineering, Operations, Customer Experience, Project Management, Contact Center, CRM, People Management and Backoffice operations, Saving Operational cost, identify Revenue opportunities, Vendor management, Project planning and Implementation, Product development and Project Management.Proficient in developing & streamlining systems with proven ability to enhance operational efficiency.Customer is always right so think out of box...Give the best to the customer...Skilled at managing and scaling product / process / channels, motivating and monitoring people towards excellence. Strong aptitude to shape innovative performance and demonstrable success in service experience and defining user experience.
Listed skills include People Management, Process Optimization, Identify New Opportunities, Product Enhancement, and 38 others.
Current workplace
Senthilnathan Pl's current company
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Marketsof1 Analytical Marketing Services
9 roles
Senthilnathan Pl work experience
A career timeline built from the work history available for this profile.
Project Leader At Mconsult
mConsult is a strategic marketing consultancy division of GroupM.GroupM is the leading global media investment management operation.Leading the entire team operations, technology, application development, digital marketing, sales and service etc... for the project assigned.Responsible for the overall user experience with roles and responsibilities including:Creating product strategy and roadmap for the product based on client requirement.Setting up backend… Show more mConsult is a strategic marketing consultancy division of GroupM.GroupM is the leading global media investment management operation.Leading the entire team operations, technology, application development, digital marketing, sales and service etc... for the project assigned.Responsible for the overall user experience with roles and responsibilities including:Creating product strategy and roadmap for the product based on client requirement.Setting up backend processes for the client's business model.Co-ordinate with the channel partners for smooth running of the processes.Co-ordinate with clients and ensure necessary targets are met. Show less
Head - Service Experience (Sr.Manager - Customer Care)
CSAT, Process optimization, Lead generation, revenue opportunities. Setup new processes.Responsible for overall customer experience, customer engagement and customer satisfaction across the globe.Increasing lead generation for sales process through customer satisfaction.Manpower planning, recruiting, training and quality were primary drivers for results.Work with technology team closely for process automationPerformance management for the… Show more CSAT, Process optimization, Lead generation, revenue opportunities. Setup new processes.Responsible for overall customer experience, customer engagement and customer satisfaction across the globe.Increasing lead generation for sales process through customer satisfaction.Manpower planning, recruiting, training and quality were primary drivers for results.Work with technology team closely for process automationPerformance management for the team.Responsible for a street on feet process to verify customer's documents. Show less
Jul 2013 - Aug 2015
Head - Contact Centre And Operations (Sr. Manager - Customer Care)
Establish Service Standards, SLAs, systems, structure and procedure to provide effective Customer Service.Service Quality & Business Process Improvement: Monitoring of Service Delivery at allcustomer touch points through service audit, Voice of Customer and ensure appropriateprocess improvement is implemented.CSAT, Revenue Generation, Lead generation, Redefining processes and Process Optimization.
Aug 2009 - Jun 2013
Apr 2007 - Jul 2009
Deputy Manager - Customer Support
Handling the entire setup of customer service team in Bharatmatrimony.com
Apr 2006 - Mar 2007
Jul 2004 - Mar 2006
Customer Care/Telemarketing Executive
Take incoming chats, calls, e-mails and handle customer queries
Aug 2002 - Jul 2004
Investment Professional
May 2001 - Aug 2002
Team & coworkers
Colleagues at Marketsof1 Analytical Marketing Services
Other employees you can reach at m1marketing.co. View company contacts for 122 employees →
HA
Helen Anto
Colleague at Marketsof1 Analytical Marketing ServicesTamil Nadu, India
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SM
Sarothaman Mg
Colleague at Marketsof1 Analytical Marketing ServicesChennai, Tamil Nadu, India
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SK
Senthil Kumar A
Colleague at Marketsof1 Analytical Marketing ServicesChennai, Tamil Nadu, India
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RR
Ravikumar Revalli
Colleague at Marketsof1 Analytical Marketing ServicesChennai, Tamil Nadu, India
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JA
Jinumol Ammu
Colleague at Marketsof1 Analytical Marketing ServicesIdukki, Kerala, India
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VR
Vnsk Ramya
Colleague at Marketsof1 Analytical Marketing ServicesChennai, Tamil Nadu, India
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LS
Lakshmi Srinivasan
Colleague at Marketsof1 Analytical Marketing ServicesChennai, Tamil Nadu, India
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KY
Karthikeyan Yadhav
Colleague at Marketsof1 Analytical Marketing ServicesTamil Nadu, India
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RS
Ragunath Sri
Colleague at Marketsof1 Analytical Marketing ServicesChennai, Tamil Nadu, India
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SS
Sakthinivas Sr
Colleague at Marketsof1 Analytical Marketing ServicesChennai, Tamil Nadu, India
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Helen Anto
Colleague at Marketsof1 Analytical Marketing ServicesTamil Nadu, India
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SM
Sarothaman Mg
Colleague at Marketsof1 Analytical Marketing ServicesChennai, Tamil Nadu, India
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SK
Senthil Kumar A
Colleague at Marketsof1 Analytical Marketing ServicesChennai, Tamil Nadu, India
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RR
Ravikumar Revalli
Colleague at Marketsof1 Analytical Marketing ServicesChennai, Tamil Nadu, India
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JA
Jinumol Ammu
Colleague at Marketsof1 Analytical Marketing ServicesIdukki, Kerala, India
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VR
Vnsk Ramya
Colleague at Marketsof1 Analytical Marketing ServicesChennai, Tamil Nadu, India
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LS
Lakshmi Srinivasan
Colleague at Marketsof1 Analytical Marketing ServicesChennai, Tamil Nadu, India
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KY
Karthikeyan Yadhav
Colleague at Marketsof1 Analytical Marketing ServicesTamil Nadu, India
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RS
Ragunath Sri
Colleague at Marketsof1 Analytical Marketing ServicesChennai, Tamil Nadu, India
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SS
Sakthinivas Sr
Colleague at Marketsof1 Analytical Marketing ServicesChennai, Tamil Nadu, India
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5 education records
Senthilnathan Pl education
Mba, Marketing
M.Sc, It
B.Sc, Maths
12Th, Computer Science
Dmhs
10Th
Ssm
FAQ
Frequently asked questions about Senthilnathan Pl
Quick answers generated from the profile data available on this page.
What company does Senthilnathan Pl work for?
Senthilnathan Pl works for Marketsof1 Analytical Marketing Services.
What is Senthilnathan Pl's role at Marketsof1 Analytical Marketing Services?
Senthilnathan Pl is listed as VP and Head - Operations at Marketsof1 Analytical Marketing Services.
Where is Senthilnathan Pl based?
Senthilnathan Pl is based in Greater Chennai Area, India while working with Marketsof1 Analytical Marketing Services.
What companies has Senthilnathan Pl worked for?
Senthilnathan Pl has worked for Marketsof1 Analytical Marketing Services, Groupm, Matrimony.Com Pvt Ltd, Consim Info Pvt. Ltd, and Consim Info Pvt. Ltd..
Who are Senthilnathan Pl's colleagues at Marketsof1 Analytical Marketing Services?
Senthilnathan Pl's colleagues at Marketsof1 Analytical Marketing Services include Helen Anto, Sarothaman Mg, Senthil Kumar A, Ravikumar Revalli, and Jinumol Ammu.
How can I contact Senthilnathan Pl?
You can use AeroLeads to view verified contact signals for Senthilnathan Pl at Marketsof1 Analytical Marketing Services, including work email, phone, and LinkedIn data when available.
What schools did Senthilnathan Pl attend?
Senthilnathan Pl holds Mba, Marketing from University Of Madras.
What skills is Senthilnathan Pl known for?
Senthilnathan Pl is listed with skills including People Management, Process Optimization, Identify New Opportunities, Product Enhancement, Customer Satisfaction, Customer Service, Team Management, and Customer Relations.
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