Pat Thomas, Pmp Email & Phone Number

Eden Prairie, MN

Manage multiple projects across Optum's Home & Community business pillars on a wide variety of technical and clinical implementations in various stages of the project lifecycle.

Greater Minneapolis-St. Paul Area

Responsible for managing the business-side of multiple concurrent Commercial Electronic Office (CEO) Portal application re-design projects under the Wholesale Internet Solutions PMO. Responsibilities included managing project plans, resources, budgets, pro-active risk management, change control, multi-phased rollout schedules and providing transparent.

Greater Minneapolis-St. Paul Area

Simultaneously managed multiple Instructional Design teams in the development of end-to-end e-Learning training content for new hires for 11 business units. Responsible for project management, stakeholder communication, risk management, resource allocation and team motivation to deliver projects on-time and on budget.

Center City, MN

Managed several projects including; new construction IT infrastructure, Point of Sale systems, Mobile Device Management, Security systems, Wireless, Circuit/Bandwidth increases, AV systems and Text Messaging Service Organizational application assessment.

Greater Minneapolis-St. Paul Area

Successfully provided project leadership for all work-streams and phases of knowledge management software implementation project including technical training, change management, communication and engagement. Managed project plans, resources and all timelines related to the educational elements of the project.

Partnered with clients to understand their business needs related to process improvement requirements and provided solutions that met or exceeded client expectations. Managed overall projects including software, hardware and professional resources to implement complete Enterprise Content Management (ECM) solutions.

Partnered with sales team and clients to provide innovative digital signage solutions, supported by solid project plans to meet objectives. Managed internal teams vendors to complete projects involving software development, hardware procurement, network set-up, installation services and margin management.

Developed and managed customized hospital implementation programs to ensure user adoption and customer retention. Collaborated with customers and operational areas of the company to develop programs and resolve supply-chain logistic issues. Established and maintained strong relationships with key contacts representing large healthcare networks. Conducted.

Managed all short and long term account projects; provided communication of project requirements and status, facilitation of materials and staffing to ensure timely delivery of customer projects. Conducted Customer sales and support presentations. Responsible for the representation of the customer as it related to the design and functionality of the.

Full responsibility for development, implementation and management of field merchandising programs in over 3,000 retail locations. Responsible for project management, logistical coordination, needs analysis and problem resolution. Coordinated product launch schedules involving Sales, Marketing and Operational areas of the company. Lead multi-level PC.

Managed Customer Service and Sales Administration departments; redefining quality standards in each area of responsibility. Selected by management to relocate and coordinate the successful transition from Minneapolis to Boston.