Chris L. Plummer, Mba Email & Phone Number

Saint Paul, Mn, Us

Minneapolis, Mn

• Drive operational improvement within the Electronics department for all stores• Lead end-to-end initiatives and projects to achieve necessary ROI• Maintain strong relationships with internal partners and external vendors • Represent store operations in enterprise cross pyramid initiatives• Maintain close contact with field teams to understand operational opportunities and solicit feedback• Establish comprehensive project plans and hold partners accountable to ensure all deadlines are met• Pursue opportunities for continuous business development and innovation• Identify industry trends that impact store sales and operations

Minneapolis, Mn

• Develop an all new mobile sales program and manage subsequent rollout to hundreds of stores • Exit a large telecommunications provider out of the electronics/mobile business• Lead electronics trade-in program negotiation and program implementation • Participate in QBRs and JBPs with large OEM vendors including Apple and AT&T• Manage multiple cross functional project teams to drive category results• Create new strategies by partnering with vendors to achieve results and identify gaps and opportunities• Indirect leadership of the Contract Mobile business unit

Minneapolis, Minnesota, United States

• Share valuable strategic advice on long term performance and business growth strategies• Assist with organizational decision making by providing counsel to the company owner• Help establish the organization as a thought leader within the industry• Provide insights to refine existing and future business plans

Oakdale, Mn

• Manage day-to-day operations of the business• Provide guidance to clients when challenges or problematic situations arise• Consult with individual and business clients to help optimize their performance and results• Analyze and determine client needs to identify potential paths to success• Life & career coaching services

White Bear Lake, Mn

• Develop a growth strategy focused both on financial gain and client satisfaction• Conduct research to identify new markets and business opportunities• Arrange in-person business meetings with prospective clients• Represent the company at conferences and industry events• Plan and oversee new marketing initiatives in partnership with internal stakeholders and marketing companies• Negotiate contracts and close agreements to maximize profits• Directly manage all company social media accounts and campaigns• Monthly business travel within the United States and Canada

White Bear Lake, Mn

• Maintain and grow assigned key accounts• Develop and implement client relationship management strategies• Communicate with key clients to monitor expectations and satisfaction• Identify new business leads and prospects to promote products and services• Establish efficient communication channels to act as a liaison between key accounts and internal departments• Research and analyze competitive businesses within the industry

Mn/Wi/Sd

• Identify and develop business relationships within targeted referral sources (urology clinics and hospital systems)• Develop and manage a designated territory with the goal of maximizing sales• Apply a robust understanding of the unique needs of patients and medical professionals• Effectively utilize a consultative process and value based sales techniques• Execute a fluid strategic account plan that focuses on objectives and tactics• Manage expenses within the projected territory budget constraints• Adapt quickly to frequent process changes and improvements

Minnesota

• Ensure the highest level of customer experience at multiple store locations• Develop and motivate all employees to reach sales and customer satisfaction goals• Create an environment where employees were empowered to deliver unique solutions and results for their customers • Foster a continuous learning environment that delivers the most knowledgeable and skilled teams in retail • Initiate and lead business change efforts to maximize desired performance results• Lead a team of 40+ management level and sales rep employees at 10 stores

Minneapolis-St. Paul Area

• Create value in existing account portfolio through effective design and implementation of individual strategies to build long term and profitable business relationships• Field sales and high level customer consultation in the defined territory• Provide efficient solutions and technical support to customers while representing the brand within the marketplace• Forecast and track key account metrics• Maintain a high level of company and competitive product knowledge

Maplewood, Mn

• Support store reps and leaders through development and training• Responsible for the overall productivity and results at the store• Drive operational excellence and efficiencies to help minimize company risk• Identify ways to manage and control store expenses• Ensure reps and leaders meet and/or exceed monthly success measurements• Seek to hire store employees who are passionate about building lasting customer relationships• Lead a team of 20+ management level and sales rep employees

Apple Valley, Mn

• Lead a team of 15+ management level and sales rep employees• Fully accountable for execution of sales and operations initiatives in store• Strategically partner with District Manager and other appropriate parties to successfully launch new products and services• Consistently demonstrate excellent leadership and coaching skills by inspiring and motivating team to succeed• Responsible for hiring of leadership and sales staff at this store location• Review and drive operational compliance of back office processes and procedures• Create store schedule to properly meet the needs of the business

Minneapolis, Mn

• Chosen to participate in a six month acquisition project in South Dakota in 2011• Immediately promoted to Assistant Store Manager role after graduating college In 2010• Help the Retail Sales Manager oversee all store operations and team development• Assist with merchandising and product launches to help meet and exceed sales objectives• Ensure that customers are provided with an extraordinary in store experience

Woodbury, Mn

• Handpicked to participate in the company's Retail Sales Consultant Development Program (RSCDP) while a part time Retail Sales Consultant in 2009• Assist customers with billing issues and questions• Help demo new products for customers to encourage new sales• Participate in weekly training sessions and roleplays• Meet specific sales and customer satisfaction quotas • Stay up to date on the latest company products and services

Master Of Business Administration (Mba)

[Class of 2014] CSU holds institutional (regional) accreditation through the Southern Association of Colleges and Schools Commission.

Bachelor Of Science In Marketing Communications

[Class of 2010] UWRF holds institutional (regional) accreditation through the Higher Learning Commission [HLC].

Diploma

[Class of 2004]