Pmgr. Dr. Prashanth Kumar Email & Phone Number

Petaling, Selangor, Malaysia

As the Manager of Gamuda AI Academy, the responsibilities would typically include:1. Strategic Leadership:Overseeing the strategic direction of the academy, ensuring alignment with Gamuda's overall goals and industry trends in AI and technology.2. Curriculum Development: Leading the development and continuous improvement of the curriculum, focusing on the latest trends in AI, machine learning, and full-stack development.3. Team Management: Managing a team of educators, and support staff, fostering a collaborative and innovative environment.4. Industry Collaboration: Establishing partnerships with tech companies, academic institutions, and industry experts to enhance the academy's offerings and relevance.5. Program Delivery: Ensuring the effective delivery of programs, including workshops, training sessions, and certification courses, to meet the needs of participants. 6. Research and Development: Encouraging and leading research initiatives in AI and related technologies, contributing to the academy's.7. Resource Management: Overseeing the allocation and management of resources, including budget, technology, and facilities, to ensure smooth operations.8. Quality Assurance: Implementing quality assurance processes to maintain high standards in education and training delivery.9. Stakeholder Engagement: Engaging with stakeholders, including students, industry partners, and internal departments, to gather feedback and drive continuous improvement.10. Innovation and Growth: Identifying opportunities for innovation and growth, such as new programs, technologies, or markets, to expand the academy's impact.These responsibilities ensure that the academy remains at the forefront of AI education and training, contributing to the broader goals of Gamuda in leveraging technology for business transformation.

Gamuda Land

My main role in Township is to spearhead the digitalisation of our process from manual to digital with the integration of various platforms and collaborating with other business units in Gamuda Land.System Accomplished: 1. GL lifestyle apps 2. Autodesk 3. ServeDeck 4. UnifiBot 5. Defects Management System 6. Canva 7. Township Knowledge Portal Some of my achievements were the deployment of GL lifestyle apps 1.0 and now 3.0, it was amazing experience working alongside with my colleagues and vendor in design stage, UI/UX ensuring all features are seamless.My duties also include the operations of all townships in Malaysia and supporting Vietnam at the Central Support level. I'm also involved in planning for new phases, including budgeting, manpower planning, hiring, and handover procedures from Project. Working closely with Residents Committee like RA and JMB/MC on the operation matters. I'm also overseeing the ISO 9001, ISO 41001, ISO 14001, working closely with Quality Department and involved as an Internal Auditor ensuring all departments follows the Standards and procedures set by GL.

Hicom-Gamuda

Kuala Lumpur, Malaysia

As a Building Manager, for Icon City it's a mixed development located at Petaling Jaya.1. Maintenance and Repairs - Ensuring the building is well-maintained and that necessary repairs are carried out promptly. - Coordinating with contractors and maintenance staff for regular upkeep and emergency repairs. - Conducting regular inspections to identify maintenance issues.2. Tenant Relations - Acting as the primary point of contact for tenants regarding issues, complaints, and inquiries. - Handling tenant move-ins and move-outs, including lease agreements and documentation. - Ensuring tenant satisfaction and resolving disputes or concerns.3. Financial Management - Preparing and managing the building’s budget, including expenses for maintenance, repairs, and utilities.4. Safety and Compliance - Ensuring the building complies with local, state, and federal regulations, including safety and health codes. - Implementing and overseeing safety protocols and emergency procedures. - Conducting regular safety inspections and drills.5. Operational Management - Overseeing daily operations of the building, including security, cleaning, and waste management. - Ensuring efficient operation of elevators, parking areas, and other facilities.6. Vendor and Contractor Management - Hiring and supervising contractors for various services like cleaning, security, and maintenance. - Ensuring quality control and adherence to service agreements.7. Administrative Tasks - Preparing reports and documentation as required by the Management or Joint Management Body.8. Strategic Planning - Developing long-term maintenance plans for the building. - Identifying opportunities for cost savings9. Energy Management - Implementing energy-saving measures and sustainability practices.10. Community Engagement - Organizing and overseeing events or activities for building occupants, if applicable.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

The last 3 years in Shopping Mall Operations I'm in charge for all aspects of contractual negotiations. Looking into the Building Maintenance and assistance Operations Manager in all needs. To provide training for Operational Staff on Customer service that includes Security Department, Carpark Staff, Surveillance Team, Maintenance Team.Propose to Management for new and more efficient technology to save and be more energy efficient.To assist Management in setting OSH COMMITTEE for Lot10 Shopping centre. I'm also the Secretary of the 2015 Committee. To assist Maintenance Manager in yearly Bomba inspection and other authorities during inspection whenever required. I'm a team player and work very well with all departments to achieve Companies goal.Assist in handling all Customer complaints in accordance with ISO 9001:2008. As a Lead Auditor with all internal Audit.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

A Guest Recognition Manager at Starhill Gallery, plays a crucial role in enhancing guest experiences through personalized service. My responsibilities typically include:1. Guest Profiling: Collecting and maintaining detailed profiles of guests, including their preferences, previous stays, and special requirements.2. Personalized Service:Ensuring that all guest interactions are personalized based on the information in their profiles. This includes anticipating needs and preferences to enhance their stay.3. VIP Treatment: Identifying VIP guests and ensuring they receive special attention and amenities. Coordinating with other departments to provide tailored services.4. Guest Relations: Building and maintaining strong relationships with guests, addressing any concerns or issues, and ensuring a high level of satisfaction.5. Communication: Serving as the main point of contact for guests before, during, and after their stay. Communicating guest preferences and special requests to relevant departments.6. Feedback and Improvement: Collecting feedback from guests about their experience and working with the management team to implement improvements.7. Special Arrangements: Coordinating special requests such as room preferences, dietary needs, celebration arrangements, and any other personalized services.8. Loyalty Programs: Managing and promoting guest loyalty programs, ensuring guests are aware of and can benefit from these programs.9. Training Staff: Training and guiding staff on how to recognize and cater to guest preferences and how to deliver personalized service effectively.10. Data Analysis: Analyzing guest data to identify trends and opportunities for improving guest recognition and personalization efforts.Overall, the Guest Recognition Manager's role is to ensure that each guest feels valued and recognized, leading to enhanced guest satisfaction and loyalty.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

An Assistant Restaurant Manager at Sovage Group Of Restaurant in overseeing the daily operations and ensuring a high-quality dining experience for guests. My duties typically include:1. Staff Supervision: Assisting in the recruitment, training, and supervision of restaurant staff, including waitstaff, hosts, and bartenders. Ensuring staff adhere to service standards and policies.2. Operational Management: Overseeing daily restaurant operations, ensuring smooth and efficient service during all shifts.3. Customer Service: Handling guest complaints and feedback, ensuring that guests have a positive dining experience. Addressing any issues promptly and effectively.4. Inventory Management: Managing inventory of food, beverages, and supplies. Ensuring timely ordering and restocking of items to prevent shortages.5. Financial Management: Assisting in managing the restaurant's budget, including monitoring expenses, revenue, and profitability. Handling cash and credit transactions accurately.6. Health and Safety Compliance: Ensuring the restaurant complies with health, safety, and hygiene regulations. Conducting regular inspections and training staff on safety protocols.7. Scheduling: Creating and managing staff schedules to ensure adequate coverage during peak times and special events.8. Event Coordination: Assisting in planning and executing special events, promotions, and private functions within the restaurant.9. Reporting: Preparing reports on various aspects of restaurant operations, such as sales, inventory, and staff performance. Providing insights and recommendations to the Restaurant Manager.Overall, my duties and responsibilities as an Assistant Restaurant Manager helps ensure the restaurant operates efficiently, maintains high service and quality standards, and delivers an excellent guest experience.

Amman, Jordan

A Royal Butler in a palace has a highly specialized and prestigious role, focusing on providing impeccable service to the royal family and their guests:1. Personal Service to Royal Family Members - Attending to the personal needs of royal family members, including wardrobe management, meal service, and assistance with daily routines. - Ensuring privacy and discretion while serving the royal family.2. Event and Dining Management - Planning, organizing, and overseeing formal events, dinners, and receptions. - Supervising table settings, meal courses, and beverage service according to royal protocol and standards.3. Guest Relations - Greeting and attending to the needs of guests, ensuring they feel welcomed and comfortable. - Handling any special requests or requirements of family discreetly and efficiently.4. Staff Supervision and Training - Managing and supervising other household staff, including footmen, housekeepers, and kitchen staff.5. Household Management - Overseeing the general maintenance and organization of the palace. - Ensuring all areas of the palace are kept in pristine condition.6. Protocol and Etiquette - Ensuring adherence to royal protocols and etiquette. - Maintaining a thorough understanding of royal traditions, customs, and preferences.7. Security and Confidentiality - Maintaining strict confidentiality regarding the personal lives and activities of the royal family. - Ensuring the security and safety of the royal family and guests within the palace.8. Inventory and Supplies Management - Managing inventories of household supplies, including linens, silverware, china, and other items. - Ensuring that all supplies are well-stocked.9. Travel Arrangements - Assisting with travel preparations for the royal family, including packing, transportation.10. Representation and Diplomacy - Representing the royal household with the utmost professionalism and diplomacy.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

During my employment at the Ritz-Carlton Kuala Lumpur, my daily duties are to provide personalized and high-level service to guests. These duties often include:1. Personalized Service: Anticipating and attending to guests' needs and preferences, ensuring their stay is comfortable and enjoyable.2. Room Preparation and Maintenance:Ensuring rooms are impeccably clean, organized, and stocked with necessary amenities. This can include unpacking and packing luggage.3. Dining Arrangements: Coordinating in-room dining, making restaurant reservations, and sometimes serving meals or drinks.4. Concierge Services: Assisting with booking transportation, excursions, tickets to events, and other activities.5. Laundry and Garment Care:Handling laundry, ironing, and managing the wardrobe for guests.6. Special Requests: Accommodating special requests such as arranging celebrations, customizing room settings, and providing unique experiences tailored to guest preferences.7. Communication: Acting as a liaison between guests and other hotel departments to ensure seamless service delivery.Overall, the role of a butler at the Ritz-Carlton is to offer a high level of personalized and discreet service, ensuring that every guest's stay is memorable and exceeds their expectations.

United States

Doctorate In Business Administration, Business Administration And Management, General

Executive Master In Business Administration, Building/Property Maintenance

Certificate In Shopping Mall Operations Level 1, Shopping Mall Operations

Diploma In Hotel Management, Hotel/Motel Administration/Management

Ielts, Ielts

International Safety And Health Professionals Certificate, Occupation Safety And Health

Doctor'S Degree, Building/Property Maintenance