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Paul Martin Email & Phone Number

Experienced Director of Collections, Customer Service, Operations across multiple sectors at loveholidays

Location: Sevenoaks, England, United Kingdom 7 work roles

1 work email found @loveholidays.com LinkedIn matched

✓ Verified May 2026 3 data sources Profile completeness 86%

Current company

loveholidays

Role

Experienced Director of Collections, Customer Service, Operations across multiple sectors

Location

Sevenoaks, England, United Kingdom

Company size

225 employees

Who is Paul Martin? Overview

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Quick answer

Paul Martin is listed as Experienced Director of Collections, Customer Service, Operations across multiple sectors at loveholidays, a company with 225 employees, based in Sevenoaks, England, United Kingdom. AeroLeads shows a work email signal at loveholidays.com and a matched LinkedIn profile for Paul Martin.

Paul Martin previously worked as Head of Credit Control (Interim) at Loveholidays and Head of Global Collections at Digicel Group.

Company email context

Email format at loveholidays

This section adds company-level context without repeating Paul Martin's masked contact details.

{first}.{last}@loveholidays.com

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AeroLeads found 1 current-domain work email signal for Paul Martin. Compare company email patterns before reaching out.

View email format View company profile Management contacts

Profile bio

About Paul Martin

At Digicel Group, leading global collections has been an invigorating journey, enhancing collections performance across 23 Caribbean markets. With a commitment to customer-centric strategies, the team has optimized debt recovery and improved loyalty. This focus draws on over two decades of leadership in diverse, fast-paced sectors, where creating cultures of excellence and innovation is paramount.In recent roles, including at Castle Water, my expertise in strategy and team management has driven financial performance and operational results. By nurturing collaboration and compliance, our efforts have consistently exceeded customer expectations and robust financial targets. It’s through these experiences that I’ve honed a keen ability to empower teams and champion best practices in collections and customer operations.Areas of Expertise Collections & Recoveries strategy, Strategy implementation, Commercial Partnerships, Customer Centric strategies, Bad Debt improvement, Business planning, Telecoms, Utilities, Financial Services, Process Improvement, Operations Leadership, Data based decisioning, Consultancy, Non Exec Director, B2B Collections, B2C Collections, Business Leadership

Listed skills include Change Management, Performance Management, Management, Stakeholder Management, and 15 others.

Current workplace

Paul Martin's current company

Company context helps verify the profile and gives searchers a useful next step.

Loveholidays

Experienced Director of Collections, Customer Service, Operations across multiple sectors

london, england, united kingdom

Website

loveholidays.com

Employees

225

AeroLeads page

Company profile

View company profile Email format

7 roles

Paul Martin work experience

A career timeline built from the work history available for this profile.

Head Of Credit Control (Interim)

Current

Loveholidays

London Area, United Kingdom

Oct 2024 - Present

Head Of Global Collections

Digicel Group

Jamaica

Mar 2022 - Oct 2024

Group Head Of Collections

Castle Water

Nov 2020 - Mar 2022

Head Of Customer Operations

Sse Plc

Perth, United Kingdom

Lead 200 in-sourced and out-sourced colleagues while driving productivity and performance of 250 field-based colleagues. Developed and implemented effective, customer-focused processes to ensure the delivery of market leading customer service levels whilst exceeding customer requirements and satisfaction. Created collections processes to deliver against.

Feb 2019 - Nov 2020

Director Of Service & Collections

Castle Water

Developed and led a customer-focussed team on key business critical areas relating to the water retail market. Directed all aspects of collections and recoveries with detailed focus on delivering optimum levels of collection performance. Built and implemented effective collection and legal strategy, incorporating all aspects of collection and recoveries to.

Oct 2017 - Feb 2019

Head Of Customer Service

Spark Energy Uk

Scottish Borders

Established and implemented customer centric operations and customer feedback mechanisms in order to improve customer experience and achieve maximum customer satisfaction and retention. Implemented a training function to support the development of the customer centric culture as well as creating additional processing capacity by outsourcing Sales and.

Aug 2013 - Oct 2017

Director Of Operations, Collections & Recoveries

Lloyds Banking Group

Edinburgh, Liverpool & Chester

Managed a suite of cross-functional teams within the highly-regulated, complex Asset Finance business across Capital Bank, Bank of Scotland and HBoS brands. Lead Sales, New Business, Underwriting, Wholesale, Customer Service and Collections teams for Capital bank, Bank of Scotland & Lloyds TSB Asset Finance brands

Jan 1997 - Aug 2013

Team & coworkers

Colleagues at loveholidays

Other employees you can reach at loveholidays.com. View company contacts for 225 employees →

LP

Leah Pitt Colleague at Loveholidays United Kingdom, United Kingdom View → VC

Vijitha Cleetus Colleague at Loveholidays Westcliff-On-Sea, England, United Kingdom, United Kingdom View → LS

Laurence Stock Colleague at Loveholidays Ashford, England, United Kingdom, United Kingdom View → CF

Chloe Figueira-Domingues Colleague at Loveholidays Burton Upon Trent, England, United Kingdom, United Kingdom View → PH

Pia Heinrich-Pirona Colleague at Loveholidays Kaarst, North Rhine-Westphalia, Germany, Germany View → DS

Deepak Singh Colleague at Loveholidays Kalol, Gujarat, India, India View → JC

Jazz Coupland Colleague at Loveholidays London, England, United Kingdom, United Kingdom View → AW

Anna Watson Colleague at Loveholidays Cramlington, England, United Kingdom, United Kingdom View → MT

Marcella Tempra Colleague at Loveholidays Berlin, Berlin, Germany, Germany View → MH

Mika Hollenhorst Colleague at Loveholidays Düsseldorf, North Rhine-Westphalia, Germany, Germany View →

FAQ

Frequently asked questions about Paul Martin

Quick answers generated from the profile data available on this page.

What company does Paul Martin work for?

Paul Martin works for loveholidays.

What is Paul Martin's role at loveholidays?

Paul Martin is listed as Experienced Director of Collections, Customer Service, Operations across multiple sectors at loveholidays.

What is Paul Martin's email address?

AeroLeads has found 1 work email signal at @loveholidays.com for Paul Martin at loveholidays.

Where is Paul Martin based?

Paul Martin is based in Sevenoaks, England, United Kingdom while working with loveholidays.

What companies has Paul Martin worked for?

Paul Martin has worked for Loveholidays, Digicel Group, Castle Water, Sse Plc, and Spark Energy Uk.

Who are Paul Martin's colleagues at loveholidays?

Paul Martin's colleagues at loveholidays include Leah Pitt, Vijitha Cleetus, Laurence Stock, Chloe Figueira-Domingues, and Pia Heinrich-Pirona.

How can I contact Paul Martin?

You can use AeroLeads to view verified contact signals for Paul Martin at loveholidays, including work email, phone, and LinkedIn data when available.

What skills is Paul Martin known for?

Paul Martin is listed with skills including Change Management, Performance Management, Management, Stakeholder Management, Risk Management, Customer Experience, Banking, and Leadership.

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