Dave Smith Email & Phone Number

An independent consultancy which formulates, leads and executes high-technology projects and programs.

Westborough, Ma

Developed and implemented business models and financial controls. Sold projects and managed customer relationships during start-up phases. Created Marketing and Finance processes. Reduced monthly variation in P&L by 80%.

Defined and led product development (H & S), software migrations, software customizations and process reorganizations. Often called on to recover projects ‘in extremis’, routinely with good results. Examples include: eliminated over 50 bugs in 60 days; won a 40% increase in top line revenue; reversed a work stoppage; negotiated release of escrowed payments; recovered customer goodwill,.

Lifted the start-up NOP of a non-traditional systems business from minus 15% to break-even during growth of >20%. Led a $4 million international custom loudspeaker project to on-time and on-budget completion. Implemented a process for major field projects which eliminated cost overruns, reduced errors per shipment from 1.5 to 0.2, and gained 15 points in gross margin. Founded the Design Assurance Engineering function within R&D. Attracted 40 top technical people and built a 13K s.f. lab which cut annual test costs by $1 million. Created QS 9000-certified process, which reduced cycle time from 120 days to 14 and helped win the Design Engineering News 1995 Engineering Quality Award. Increased the new product on-time delivery rate from 10% to 95%. .

Saved major laptop product during launch. Corrected optical and mechanical issues that eliminated rework expense. Developed a multiplant job-tracking system, improving cycle time from 7 days to 1. Implemented a warehousing and distribution system that increased capacity from $20 to $200 million. Identified >$10 million in "no value-added” functions and sparked multiple cost savings projects. Drove a 500,000 sq. ft. plant from detection to prevention and implemented a quality system certified to ISO 9000. Defined a CPU test process that resulted in >40 Engineering changes on a major new processor. Reduced inspection costs 30 percent. Established ongoing liaison with major international customers. Rresolved hostile situations, devised solutions for both technical and business problems and regained goodwill by implementing corrective actions that improved customer yields from 50 to 95%.

Computer Systems Technician FTB1(SS) during the start-up and rapid deployment phases of the FBM (Fleet Ballistic Missile) submarine program. Crew member aboard 4 submarines: : USS von Steuben SSBN 632, USS Will Rogers SSBN 659, USS Daniel Webster SSBN 626, and USS Tusk SS426. Experience includes 2 pre-commissioniong crews, 2 shakedown cruises, 2 shipyard retrofits and 4 Polaris deterrent war patrols. High-level security clearances.