Shane Obsuk Email & Phone Number

Bangkok, Bangkok City, Thailand

• Manage the customer adoption of Taboola products by overseeing the implementation journey of 4 Solution Engineers across APAC markets.• Provide technical guidance and manage timelines, milestones, implementation, or migration goals.• Support customer needs to achieve business goals.• Develop and maintain a strategic relationship with a customer, foresee an uplift opportunity to increase the company and customer’s revenue.• Lead regional Quarterly Business Review to understand the success, failures, learnings, and technical needs for the upcoming quarter.• Conduct A/B testing to gather analysis data of the existing implementation currently live VS the new design of implementation and assist the customer to adopt the implementation according to the result & market trends.• Lead executive reports generation to identify success, blockers, solutions, and prevention on a weekly basis.• Providing Sales Engineering support to sales organizations• Ensure project delivery of all markets across APAC and conduct project closure along with a customer to understand the success and issues for the next product adoption.• Drive new product feature ideas or strategic opportunities with product teams to ensure a strong standpoint of the company's success.• Contribute to the ideas, learnings, and issues found during the project adoption of the APAC region and report globally to the head office and other regions.• Provide product expertise throughout pre-sales, implementation, and support.

Bangkok, Bangkok City, Thailand

• Supervised multi-diversity and multi-nationality teams focusing on developing complex online and offline automation solutions• Monitored, controlled, and optimized budget, resources & capacity according to organization guidelines• Participated in the definition and deployment of global best practices• Implemented, manage transition & comply with the operating model• Prepared and arranged meetings among managers and reported summaries to senior managers and/or directors.• Oversee scrum teams to achieve goals and conduct training or session to improve methodologies.• Analyzed, designed, developed, and improved existing business processes within the organization for optimization to meet standards of quality. • Coordinated with commercial teams to overcome a crisis of profitability.• Motivated Scrum Master, Product Owner, and Scrum Team members to accomplish their professional and personal goals.• Interviewed and evaluated candidates against company competencies for open positions.• Reviewed teams and individual KPIs and performance quarterly and annually• Designed teams and individual development and improvement plan• Ensured teams performance on system quality and reliability• Designed and improved customer support workflow and KPIs• Cultivated a teams environment to reduce gaps of diversities• Defined an appropriate model for Customer Support• Ensured delivery of one/several of the topic above according to the last baseline

Bangkok Metropolitan Area, Thailand

Implement a back-end .NET robotic application using Amadeus Touchless framework to support multiple projects through out the Airline IT to co-ordinate with another Amadeus/3rd party applications as well as connect to Amadeus Central System using web service connections. • Design solution for new application/enhance existing ones.• Estimate sizing/OOM to new projects.• Create user stories and deligate to responsible team/person.• Participate in workshop with customer as well as gather requriements.• Provide support to Production server critical issues and provide solutions to meet SLA regulations. • Implement new application/enhancement.Projects : Touchless robotic applications for Amadeus Central System (Queue, PNR, Ticket, etc) - BCD Travel, AMEX

Bangkok Metropolitan Area, Thailand

Software Engineer on software implementation, testing and deployment on new projects and enhanced existing projects in both front and back end development of a window based C# applications to support airport flight information display or what it is called FIDS System, as well as front and back end development of a web based JAVA application to support airline and airport staff on their interactions with flight information display system and C window process. • Leaded technical team of software development from gathering requirements to project deliverable cycle.• Gathered requirements directly from airport and airline users to implement new projects and customize existing projects.• Provided solutions on during requirement gathering.• Supported critical issues and provided solutions on production server. • Implemented new enhancement to existing projects using Java and C# for both front and back end development.• Installed/deployed applications to TEST/QA/PRD server and performed unit testing.• Re-designed existing web based Java application to improve code flixibility and its design.• Implemented new enhancement to the existing web based Java application.• Performed issues investigations on complex C window process.Projects : FIDS for Airports : Hannover(HAJ), Dubai(DXB), Athens(ATH), Bangalore(BLR), Warsaw(WAW)

Greater Chicago Area

Software Engineer on software implementation, testing and deployment on new and existing projects for a web based JAVA e-commerce applications on different tomcat server instances using internal framework called OCP – Open Commerce Platform for both front and back-end development. • Leaded small team of software development from gathering requiremnts to project deliverable cycle.• Re-designed Omniture configuration to improve application performance.• Designed new requirement of application business logic connecting to framework and existing function. • Performed code versioning using SVN, CVS and GIT. • Implemented new requirement using core Java. • Implemented client side function using Javascript, HTML, AJAX and DOM. • Implemented Payment Authorization integrating with CyberSource and Chase Paymentech• Implemented International site for Orion, EU and US site for address, phone, delivery fee, and payment validation.• Wrote SQL query using Microsoft SQL Server 2008 to analyze data, including backups and restores.• Deployed the implementation from DEV to QA, QA to Stage and Stage, and Stage to Production. • Managed tomcat instances in different UNIX boxes, including configure Crontab file on UNIX.• Prepared built documents. • Worked directly with client’s IT department to solve the critical issues.• Performed nit testing and Integration testing on development and pre-production servers • Used AJAX and JavaScript to control page rendering. Projects : http://www.pendleton-usa.com/, http://www.eddiebauer.com/, http://www.telescope.com/, http://membership.usta.com/, http://www.sheplers.com/, http://www.stevemadden.com/

Bangkok, Thailand

Designed, implemented, and maintained of a Java-based supply chain management web application with a software vendor, JDA using Spiral SDLC processes throughout a 4-stage delivery process. Analyzed and integrated business data from SAP R/3 into the Oracle 10g database via ABAP and Informatica. Built customized JDA software UI forms using Java. Handled client-side data validation with JavaScript.· Gathered business requirement of sales marketing department, working on-site with users to adapt to marketing needs.· Designed the application according to user requirements and prepared requirement specifications with JDA teammates.· Analyzed and integrated business data from SAP R/3 using ABAP exported data into CSV files. Created shell scripts to schedule exporting data into Oracle 10g via window scheduler.· Integrated SAP R/3 business data and Oracle 10g database using Informatica software. Configured the relationship between SAP tables and Oracle 10g database tables using Informatica configuration to export business data automatically.· Developed client/server and multi-tier web applications using Core Java, JDBC, JSP, JSF, HTML, DHTML, JavaScript, Ajax, Servlets, Struts, XML, SOAP· Implemented various J2EE design patterns and MVC frameworks· Implemented a Java web base application for a demand management module and integrated module output data – sales plan volume into supply chain planning module.· Wrote a SQL query and stored procedure, gathering raw data from Oracle 10g to investigate the problem.· Maintained the application both on client and server side, implementing new UIs for new requirements.