Po Fong Wong Email & Phone Number

Singapore

> Collaborate with stakeholders, product managers, teammates, content writers and developers from low to high-fidelity to build a great user experience that delivers business results> Research and analyse industry UI/UX trends and competitor sites and strategies, combining them with user data points for actionable user insights> Data-driven to analyse user behaviours, pain points and identify opportunities through user stories, journey maps and iterative testing

Communicated closely with and trusted by pet parents to improve the quality of life for their furkids through therapy in a pool. Patient cases ranged from geriatric to neurological or to reach fitness objectives.

Singapore

> Designed and maintained the front-end HR Portal on company's Intranet.> Pioneered a new series of engagement sessions to educate the department on key HR policies to achieve improved and more consistent stakeholder engagement. > Collaborated with representatives from other entities within the National University Health System to harmonise and review HR policies across organisations as part of the national healthcare sector re-clustering. > Also involved in digitisation of performance management, organising hospital-wide townhalls, compliance and other HRM projects in close partnership with management and staff to achieve the short-term and long-term goals of the hospital.

> Reviewed user flow of candidate experience to improve overall experience with consideration of user feedback.> Engaged different stakeholders via targeted communications in the roll-out of policies.> Managed the team responsible for talent sourcing policy and pipeline, in reviewing, formulating and promulgating recruitment policies and implementation guidelines.

> Responsible for the review, formulation and promulgation of HR governance framework and policies in the organisation> Involved empathetic consideration of new or updated policies from all angles, including implementation via effective communication to all stakeholders - management, HR colleagues and staff.

> Managed design agency for online and offline campaigns to attract talent for the organisation> Ensured design and content were in line with branding and design system> Created designs myself using Adobe Photoshop for collaterals that were needed ad hoc> Planned and executed events for careers/scholarship, ensuring consistently good results through actively soliciting feedback from participants

> Executed marketing communications projects for clients from MNCs in the IT/Electronics industry from conceptualisation to delivery across the region.

> Cold-called potential corporate clients > Did proofreading and copywriting for brochures/mailers in addition to administrative duties

User Experience Design

Bachelor'S Degree, Communication Studies With Honours

Activities and Societies: Students' Union, Cultural Activities Club, Sports Club, Nanyang Chronicle (school newspaper), etc.