It Support And Access Managament Consultant
Sofia / Bulgaria
• Provide technical support via phone/e-mail/chat/remote session as first point of contact forinsurance agents and senior management of Allianz (AGCS group) in Spain and United Kingdom• Unlock accounts, reset passwords and provide access for Windows (Active Directoryaccount set and Shared Drives access), Citrix, SAP, SalesForce, SharePoint and a big variety ofinsurance policy applications• Ordering and coordinating the delivery of hardware equipment and software services… Show more • Provide technical support via phone/e-mail/chat/remote session as first point of contact forinsurance agents and senior management of Allianz (AGCS group) in Spain and United Kingdom• Unlock accounts, reset passwords and provide access for Windows (Active Directoryaccount set and Shared Drives access), Citrix, SAP, SalesForce, SharePoint and a big variety ofinsurance policy applications• Ordering and coordinating the delivery of hardware equipment and software services (e.g. phone,laptop, headset; phone extension, pick-up group, hunt group)• Communicating daily with third party technical teams regarding out of scope issues and outages Show less