Business Operations Support Specialist
Strategized and led a large-scale internal project to digitize over 1200 paper files, implementing meticulous planning and execution strategies to ensure project success.Implemented risk mitigation strategies to identify and address potential obstacles, ensuring smooth transition to digital files while minimizing disruptions to operations.Engaged stakeholders effectively through clear and consistent communication, keeping them informed of project milestones and addressing concerns promptly.Maintained thorough documentation throughout the project lifecycle, providing transparency and accountability, and facilitating knowledge transfer.Provided insight about the significance of digitized files to ensure seamless access to essential data for continued business operations and client service.Managed diverse office operations, encompassing document production (Excel reports, Word documents, PowerPoint presentations), receptionist duties, and database maintenance crucial for actuarial consulting.Coordinated schedules for meetings and events, optimizing resources to meet organizational needs and ensuring seamless operations.Handled client correspondence promptly, prioritizing urgent matters to support efficient operations and maintain client satisfaction.Facilitated financial tasks, including accounts receivable and accounts payable, ensuring timely payments and financial compliance.