Pooja Datrange
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Pooja Datrange Email & Phone Number

Strategic Tech ops professional with more than half a decade of experience in IT security and OTT media domain, specialising in solution innovations and process optimization focused on consumer satisfaction. at Allvue Systems
Location: Pune, Maharashtra, India 6 work roles 1 school
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Current company
Allvue Systems
Role
Strategic Tech ops professional with more than half a decade of experience in IT security and OTT media domain, specialising in solution innovations and process optimization focused on consumer satisfaction.
Location
Pune, Maharashtra, India
Company size
463 employees

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Pooja Datrange is listed as Strategic Tech ops professional with more than half a decade of experience in IT security and OTT media domain, specialising in solution innovations and process optimization focused on consumer satisfaction. at Allvue Systems, a company with 463 employees, based in Pune, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Pooja Datrange.

Pooja Datrange previously worked as Application Support Engineer III at Allvue Systems and Team Lead at Coforge Solutions. Pooja Datrange holds Bachelor'S Degree, Computer And Information Sciences And Support Services from Savitribai Phule Pune University.

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Allvue Systems

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About Pooja Datrange

Pooja Datrange is a Strategic Tech ops professional with more than half a decade of experience in IT security and OTT media domain, specialising in solution innovations and process optimization focused on consumer satisfaction. at Allvue Systems. Colleagues describe her as "Pooja has worked in my team in two organizations. She is powerhouse of enthusiasm and energy. She is a quick learner and is always eager to learn new things and improvise whenever needed. She likes to be positive even in adverse situations and makes sure she overcomes every obstacle with her efforts. Pooja always likes to take charge and guide others while handling projects assigned to her. I have seen her grow leaps and bounds in her career. From being a support executive handling customer issues over phone she has rose to be a Sr Tech Ops engineer, handling highly critical issues and helping the development teams get to a resolution. I wish Pooja a great career ahead." and "From last 2 yrs, Pooja has been providing L2 Tech Support to the Product that i own. Pooja is a very quick learner and i have seen her grow from a junior engineer attending and closing individual tickets to a Senior Ops Engineer taking ownership of the issues, understanding systems, understanding stakeholders interests and pain-points. She has grown to a level where she is able to provide valuable inputs and suggestions to the Engineering Teams."

Current workplace

Pooja Datrange's current company

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Allvue Systems
Allvue Systems
Strategic Tech ops professional with more than half a decade of experience in IT security and OTT media domain, specialising in solution innovations and process optimization focused on consumer satisfaction.
coral gables, florida, united states
Website
allvuesystems.com
Employees
463
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6 roles

Pooja Datrange work experience

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Application Support Engineer Iii

Current
Allvue Systems

Pune, Maharashtra, India

Jul 2022 - Present

Senior Technical Ops Engineer

Viu

Pune, Maharashtra, India

Leading team and taking up new tasks required for the process and product improvementsMIS (Management Information System) - Report fetching, Call driver analysisMaintaining Quality of responses and implementing process improvementsManaging operation for South Africa Region and Middle East RegionIn charge of employee engagement activities in.

Dec 2020 - Apr 2022

Senior System Executive

Eternus Solutions Private Limited

Pune, Maharashtra, India

L2 support to the global L1 teams for Viu application.Managed standard procedures for escalations to meet requirement.Bug reporting on JIRA and documentation of same to track all back logs.Managed requests for unsubscribe, refund, and technical errors raised by the customers.Support to content operations for Ops and Content Team.Assemble.

Feb 2019 - Dec 2020

Subject Matter Expert

Entercoms, Inc.

Pune Area, India

L2 support to TSE engaged in web-based dispatch orders, floor support.Brace accurate reports, provide Feedback to improve performance.SLA management as per Standard process along with understanding of Hardware supply chain.Build effective horizontal and vertical communication channel.

Mar 2018 - Feb 2019

Technical Support Engineer Enterprise

Quick Heal

Pune Area, India

Assist to end users via voice, email, chat and remote in troubleshooting antivirus issues, handling escalations with SLAs.Created defect, bug on regular basis using Mantis tool.Testing of various Quick Heal Products and their New Builds.Specified knowledge base articles on How-to, FAQs, Troubleshooting.Well-acquainted with Infection analysis, Security.

Feb 2015 - Mar 2018
Team & coworkers

Colleagues at Allvue Systems

Other employees you can reach at allvuesystems.com. View company contacts for 463 employees →

SA Sergiy Amelin Sergiy Amelin Colleague at Allvue Systems Lviv, Lviv, Ukraine, Ukraine View → YD Yan Dubin Yan Dubin Colleague at Allvue Systems Miami-Fort Lauderdale Area, United States View → PS Paige Sandstrom Paige Sandstrom Colleague at Allvue Systems New York, New York, United States, United States View → GR Ganesh Reddi Ganesh Reddi Colleague at Allvue Systems United Kingdom, United Kingdom View → AI Anna Iastrebova Anna Iastrebova Colleague at Allvue Systems Cracow, Małopolskie, Poland, Poland View → AS Akshita Sharma Akshita Sharma Colleague at Allvue Systems Pune, Maharashtra, India, India View → DR Deepak Reddy Deepak Reddy Colleague at Allvue Systems Chittoor, Andhra Pradesh, India, India View → OK Olena Kozoriz Olena Kozoriz Colleague at Allvue Systems Ukraine, Ukraine View → RC Robert Carmer Robert Carmer Colleague at Allvue Systems New York, New York, United States, United States View → HG Henry Glubb Henry Glubb Colleague at Allvue Systems Christchurch, Canterbury, New Zealand, New Zealand View →
1 education record

Pooja Datrange education

FAQ

Frequently asked questions about Pooja Datrange

Quick answers generated from the profile data available on this page.

What company does Pooja Datrange work for?

Pooja Datrange works for Allvue Systems.

What is Pooja Datrange's role at Allvue Systems?

Pooja Datrange is listed as Strategic Tech ops professional with more than half a decade of experience in IT security and OTT media domain, specialising in solution innovations and process optimization focused on consumer satisfaction. at Allvue Systems.

Where is Pooja Datrange based?

Pooja Datrange is based in Pune, Maharashtra, India while working with Allvue Systems.

What companies has Pooja Datrange worked for?

Pooja Datrange has worked for Allvue Systems, Coforge Solutions, Viu, Eternus Solutions Private Limited, and Entercoms, Inc..

Who are Pooja Datrange's colleagues at Allvue Systems?

Pooja Datrange's colleagues at Allvue Systems include Sergiy Amelin, Yan Dubin, Paige Sandstrom, Ganesh Reddi, and Anna Iastrebova.

How can I contact Pooja Datrange?

You can use AeroLeads to view verified contact signals for Pooja Datrange at Allvue Systems, including work email, phone, and LinkedIn data when available.

What schools did Pooja Datrange attend?

Pooja Datrange holds Bachelor'S Degree, Computer And Information Sciences And Support Services from Savitribai Phule Pune University.

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