Worked on the skill matrix for the service team and mapped service engineer's current skill levelAnalyzed capability gaps (current vs. desired) by deploying relevant assessment tools with respect to technical competenciesPrepared detailed capability development plan – Service (Product) TrainingDesigned content for the training program and identified internal trainers Designed training modules and training plan for sustainable and continuous learningThe training program has been implemented on three batches to train 70 service engineers at ACG Inspections

Responsible for delivering comprehensive application support to the service team. Responsible for product demonstration and business development in South RegionSingle handedly designed marketing collaterals for service promotion. Responsible for organizing and delivering product training to a team of 30.Organized and conducted customer, KOL trainings as required.

• Comprehensive application support to the sales team & aid in revenue generation • Competency development of channel partners of South India. • New product launch plan and training (team and channel partners) • Post-sale demo/training to end consumers • Assisting Regional and International Teams on Government Tenders: Providing Support to Respective BPL Sales Team with Correct Product Positioning with respect to Government and Institutional Sales • Whitepapers, case studies and content creation for annual radiology magazine - PROMISE • Designing marketing collaterals and technical content for ultrasound range. • Managing National and regional conferences, CMEs, KOL engagement programs and clinical workshops.