A seasoned professional with over 16 years of IT industry experience, I currently work in Data Analytics and Machine Learning space at Commonwealth Bank of Australia. Passionate about leading operations and service delivery to achieve excellence across various dimensions, including, customer experience, cyber security standards, financial performance, risk management and overall organizational success. I have played several roles in a successfully progressive career – Developer, Test Analyst, Solution Designer, Operations Lead, Project Manager, Service Manager with some of the best global organizations.