Pooja Kumari Email & Phone Number

Canada

British Columbia, Canada

* Hands-on experience using ADP to post jobs, hire candidates, and update and terminate employee details.* Work on migrating data from scanned documents and files to ADP software.* Serve as the first point of contact for employees and management on timesheets, attendance, payroll, benefits, vacation, time-off requests, reimbursements and other related issues.• Maintain confidentiality and strong attention to detail while sharing and updating sensitive information.• Experience using MS Outlook, teams, calendar and planner to schedule and organize tasks.• Administer, enroll, update and terminate employees on the Canada Life Group Net benefits coverage plan.• Handle full-cycle internal promotions, external recruitment, onboarding processes and HR documentation.• Conduct new hire orientation, exit interviews, work handover and smooth off-boarding process.• Assist the admin team in organizing and arranging company events to drive employee engagement.• Update the immigration status of existing and new employees and assist them in generating relevant documents by connecting with the legal team.• Conduct investigations and create reports on workplace injury or illness to report to WorkSafeBC and accommodate employees on a smooth return to work process.• Work with the Joint Health & Safety Committee, quality, maintenance and leadership team on planning and implementing safety policies, systematic operating procedures (SOPs), measures and training.• Perform regular cleanliness and safety inspections to maintain hygiene and prevent workplace accidents.

Canada

• Demonstrate leadership skills by managing a team of 20-25 front-end associates. • Delegate tasks, and maintain files, schedules, rosters and breaks. • Coach, mentor, train, and motivate the staff.• Resolve employee conflicts and customer complaints or requests with patience and empathy. • People and money management skills with qualities in maintaining confidentiality and facility security.

Canada

• Approached and assisted customers with products and services offered by the store to close the deals.• Cross-trained, worked and coached employees in different departments like the inventory team.

Navi Mumbai, Maharashtra, India

• Experienced in handling end-to-end full-cycle internal recruitment processes to fill open positions and create diverse candidate pools for varied verticals of the organization.• Developed job descriptions for various technical and non-technical roles from scratch with the leaders to create job assessment tools based on the core competencies relevant for the roles.• Worked on Human Resource Information Systems (HRIS) like Oracle to retrieve data and update sensitive employee details regularly with accuracy and confidentiality.• Partnered with the HR Business Partners and business leaders on workforce planning and its timely implementation, performance evaluation and performance improvement plans for employees.• Worked on organization-wide change management projects involving almost 9000 employees, like the Propel initiative to hire the maximum number of employees internally, reducing the cost and time of hire.• Organized and conducted orientation sessions to create awareness about people-focused change management practices and growth opportunities in the organization.• Build Excel reports using HR metrics to track progress rates for strategic decision-making, growth and retention of the employees in the organization and reduce turnover rate.• Collaborated with the Learning and Development (L&D) team to build robust development plans and training programs, ensuring the upskilling and uplifting of the employees. • Ensured adherence to company policies, standard operating procedures and basic employment laws and their compliance with consistency, efficiency and effectiveness while meeting quality and productivity.

Mumbai, Maharashtra, India

Marketing and Sales Department• Worked as a marketing and sales associate and approached potential customers on call and in person.• Served as a customer service representative and handled customer queries as the first point of contact.

Melville School Of Business, Post Baccalaureate Diploma In Human Resources Management

Bachelor Of Management Studies, Business Administration And Management, General

Junior College, Business/Commerce, General

Education record