Poonam Gupta

Poonam Gupta Email and Phone Number

Customer Relations Manager at Bharat Book Bureau @ Bharat Book Bureau
bombay, maharashtra, india
Poonam Gupta's Location
Mumbai, Maharashtra, India, India
Poonam Gupta's Contact Details

Poonam Gupta work email

Poonam Gupta personal email

n/a
About Poonam Gupta

 Enquiry Handling - Receive, evaluate and answer customer's enquiry Take accurate enquiry details from client  Follow up the enquiry and convert them into business Answer inbound calls in support of customer needs  Make reminder calls to Clients Guiding the customer to resolve payment gateway issues.  Effectively communicate with Client via Telecon and Emails. Generated repeated business through successful client follow-up. Providing excellent customer service. Maintain accurate contacts of all clients Assist in the training of new customer service representatives and associates.  Upsales of new products Alerts customer with new reports of their interestHandling Live Chat

Poonam Gupta's Current Company Details
Bharat Book Bureau

Bharat Book Bureau

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Customer Relations Manager at Bharat Book Bureau
bombay, maharashtra, india
Website:
bharatbook.com
Employees:
26
Poonam Gupta Work Experience Details
  • Bharat Book Bureau
    Customer Relations Manager
    Bharat Book Bureau Apr 2006 - Present
    Bharat Book Bureau, the leading market research information aggregator provides market research reports, company profiles, country reports, conferences & seminars, newsletters, and online databases for the past twenty two years to corporate, consulting firms, academic institutions, government departments, agencies etc., globally, including India.Our market research reports help global companies to know different market before starting up business / expanding in different countries across the world.
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  • Bharat Book Bureau
    Customer Relations Assistant Manager
    Bharat Book Bureau Aug 2002 - Mar 2006
    Enquiry Handling - Receive, evaluate and answer customer's enquiry Take accurate enquiry details from client  Follow up the enquiry and convert them into business Answer inbound calls in support of customer needs  Effectively communicate with Client via Telecon and Emails. Generated repeated business through successful client follow-up. Providing excellent customer service. Maintain accurate contacts of all clients Assist in the training of new customer service representatives and associates.
    View
  • Bharat Book Bureau
    Customer Relations Executive
    Bharat Book Bureau May 2000 - Jul 2002
    Enquiry Handling - Receive, evaluate and answer customer's enquiry Take accurate enquiry details from client  Follow up the enquiry and convert them into business Answer inbound calls in support of customer needs  Make reminder calls to Clients Guiding the customer to resolve payment gateway issues.  Effectively communicate with Client via Telecon and Emails. Generated repeated business through successful client follow-up. Providing excellent customer service. Maintain accurate contacts of all clients
    View
  • Iihs
    Customer Specialist
    Iihs Jan 1999 - Mar 2000
     Follow up the enquiry and convert them into business Answer inbound calls in support of customer needs  Make reminder calls to Clients Guiding the customer to resolve payment gateway issues.  Effectively communicate with Client via Telecon and Emails.

Poonam Gupta Skills

Market Research Homologation Start Ups Competitive Analysis Marketing Research Business Strategy Market Analysis Market Intelligence Competitive Intelligence Business Development Management Dealer Management Training Automotive Strategic Planning Marketing Strategy Crm New Business Development

Poonam Gupta Education Details

Frequently Asked Questions about Poonam Gupta

What company does Poonam Gupta work for?

Poonam Gupta works for Bharat Book Bureau

What is Poonam Gupta's role at the current company?

Poonam Gupta's current role is Customer Relations Manager at Bharat Book Bureau.

What is Poonam Gupta's email address?

Poonam Gupta's email address is po****@****ook.com

What schools did Poonam Gupta attend?

Poonam Gupta attended Bgps, Apeejay School.

What are some of Poonam Gupta's interests?

Poonam Gupta has interest in Animal Welfare.

What skills is Poonam Gupta known for?

Poonam Gupta has skills like Market Research, Homologation, Start Ups, Competitive Analysis, Marketing Research, Business Strategy, Market Analysis, Market Intelligence, Competitive Intelligence, Business Development, Management, Dealer Management.

Who are Poonam Gupta's colleagues?

Poonam Gupta's colleagues are Shreya Shende, Sandhya Nair, Poonam Gupta, Sathya Brindha, Maria ., Ankita Yelle, Swapna Athavale.

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