- Utilized market data, property tax records and other relevant data to develop accurate property valuations forsingle-family residences, including condominiums and duplexes.- Collaborated with team to ensure consistency and adherence to organizational standards.- Inspected more than 500 properties within first 3 months, verifying and updating property records.- Completed two continuing education courses within as many months of hire.

- Collaborated with relevant companies within the market to establish synergetic partnerships, benefitting allcompanies and customers involved.- Managed day-to-day functions of business, identifying areas of opportunity in company offerings.- Drive engagement, preparing community events such as gaming and other entertainment.- Implemented customer feedback surveys to renewal process, improving customer retention by 40% over 6 months.- Developed and routinely updated documentation, including a sales toolkit and support FAQ.- Created content for multiple social media campaigns across TikTok, Twitter and Instagram.

- Provided extensive customer support for billing and general inquiries, responding to over 3000 support ticketsduring time of employment.

- Oversaw order fulfillment operations, directing a team of fifteen while monitoring team KPIs.- Increased perceived value through attention to detail and exceptional customer service.- Regularly generated and investigated Inventory Audit Reports, correcting over $50,000 in bottom line discrepancies.- Demonstrated written and oral presentation skills hosting daily team meetings and delivering audit reports.- Developed a strong understanding of warehouse fulfillment procedures, acted as liaison between store management,vendors and corporate teams.