Frank Porter Email & Phone Number

Deerfield Beach, Florida, United States

•Zone 13 Finance Specialist in support of the JM&A Sales field management and OEM partners•Daily reports and summaries to JM&A Field Sales and Dealership partners•Implemenation of JM&A Finance process •Communication of the JM&A Field Sales assignment directives with each Dealership partner•Effective relationship-building with Dealership partners and OEM partners•Presentation of the End of Assignment (EOA) reports summarizing opportunities & successes

•Establish Dealership Best Practices through observations, assessments and development of dealership managers and the development of Ford Territory Financial Account Managers•Designed and developed business strategies for the finance and variable sales department•Utilized the business strategies designed to retain and grow dealership revenue by highlighting opportunities within the sales and finance department, resulting in incremental sales•Promoted Ford Lincoln Protect Financial products to selected Ford and Lincoln dealers through demonstrations and presentations to Dealer Principals and the Executive Management teams •Established dealership sales processes to improve dealership sales•Establish dealership goals, tracking performance to create a through and consistent objectives for both the dealership personnel and the Account Manger•Managed and corrected Ford Lincoln Protect dealership customer service issues to ensure the highest level of customer satisfaction and retention •Facilitated the smooth transition of newly hired Account Managers by creating relationships with the Dealer Principal, Sales and Finance when a territory was unfilled and open•Led and facilitated High Level dealership events designed to gain dealership management to buy-in and commit to the goals established by my team and agreed upon by the dealer principals,to create best practices, identify opportunities to increase revenue and financial product sales•Planned activities, agendas, programs with achieving business budget always in mind •Managed Territory Transition introductions for newly hired Financial Account Managers•Coached and mentored new hires-current Account Managers for Market Directors•Led PowerPoint presentations outlining opportunities for success through proven industry best practices as well as provided high level support in dealership development initiatives

Cincinnati Area, Ky

•Dealership, one on one training with F&I managers•Dealership training with Comptrollers and Dealer Principals•Administration of (F&I) core competency evaluations•Dealership F&I menu and interview training including multiple closing techniques •Complete General Motors F&I sales process for dealership personnel •Conducted group training, including sales meeting•Consistently utilize the General Motors F&I "Triple Visibility" development format•Dealer relationship management and consulting.•Build a bullpen of quality F&I candidates for dealership hiring.•Demonstrate an understanding of the General Motors F&I new account acquisition process.•Regional Divisional Marketing Manager•Communicate with Regional Divisional Marketing Manager regularly, providing updates and iinforming of potential future opportunities for revenue generation•Deliver performance improvement results including : Contest and incentive, Signature gathering and Performance metrics and P&L tracking•Utilization of reporting tools including: EP Online for Chevrolet, Buick, GMC and Cadillac brands•Consult dealership on financial structures including reinsurance, cession statements, retro and advances

Louisville Kentucky, Chicago Il

•Dealership liaison for Nissan Motors Acceptance Corporations and Infiniti Financial Services (IFS•Trained internal dealership personnel on best practices•Consultative dealership management to effectively assist in sustainable long term financial growth by assisting with Consumer Credit Decisions, Retail/ Leases accounts, Operating Capital, Inventory control, Commercial Accounts and Legal Compliance•Increased NMAC/IFS market share•Increased the dealership’s financial services revenue and profitability through cost consolidation•Decreased dealership operating cost by increasing working capital by capturing market share and leveraging the advantages of partnering with NMAC/IFS financial services including lowering the floor-plans, increasing capital loans and approvingly revolving lines of credit for dealership operations•Effectively eliminated the financial risk and exposure to NMAC/IFS by the successful enforcement of NMAC/IFS loan curtailment & inventory cost control

Franklin, Tn

•Managed the day-to-day operation of the NMAC/Santander sub-prime auto lending program procuring $300,000,000 FY14 Q1-Q4•Program accounted for 15,000 new vehicle incremental sales and 30,000 Pre-owned units•Managed and created NMAC Contest and Incentive programs that resulted in an additional 15% in new vehicle sales from the previous year•Increased the program dealer enrollment to that resulted in $3,000,000 in loan origination referral income from Santander USA for FY14 Q1-Q4•Monitored the daily program operation, reports and data needed for the dealers, NMAC and Santander to make the Signature Access program Nissan’s most successful pilot program in Nissan’s history•Responsible for the resource allocation and the program phase development,feasibility studies, requirements, analysis, ROIs, business plan, design testing, and implementation

Franklin, Tn

•Managed the dealership finance department, supporting sales, service and parts department. •Review and completed all legal financial and documentation for loan approval & financial products. •Expert in product presentation and needs discovery in order to close the sale and increase profits.•Maintained a Customer Satisfaction Index score above 100%.•Presented individualize menu presentations that maintained $1000 PVR and 1.5 PPU.•Increased dealership cash flow by ensuring the timely funding of loans and contracts.

Greater Nashville Area

•#1 Finance Manager for a 7 state district with $1500 per sale and #4 Finance on the East coast.•Held dual roles as both Finance and Sales Manager•Negotiated client contracts, loans, leases and sales proposals maximizing revenue•Recognized as the leading producer of financial ancillary products for the district•Compliant to Federal guidelines on Disclosure, Risk-based pricing, Red Flags and Identify theft•Minimize portfolio financial losses by analyzing each client’s financial reports for credit worthiness

Jacksonville, Florida Area

• Analyzed data for the new & used car department to produce additional revenue & sales • Developed new business & ethical working relationships with financial institutions • Presented financial options & programs to clients by keeping informed of daily prime rates, rates of return & financial strategies that influenced the global markets as well as them personally • Properly & effectively negotiated with the clients & financial lending institutions • Practiced collaborative sales negotiations presenting financial programs & options to all clients • Evaluated and reviewed for loan and lender approval the client’s credit reports & worthiness • Improved client satisfaction by accurately reviewing reducing time spent in the dealership• Reduced financial losses and increased profits by to the dealer timely contracts funding

Tallahassee, Florida Area

•Reviewed the daily work plans all sales personnel to ensure a productive and effective work day•Part of American Honda's’ Precision Team Dealership of Distinction•Expanded visibility & marketing by networking with the Tallahassee Chamber of Commerce•Increased the flow of revenue by expediting the funding of contracts•Achieved recognition as a top performing finance and insurance•First sales manager for the newly built, $12 million Cadillac, Hummer & Saab franchise stores•Industry leader in the expansion of E-commerce sales•Dealership Compliance Officer for the adherence of Privacy, Truth & Lending Laws

B.A., Sports Business Management

Activities and Societies: FOOTBALL, TRACK, IHRC, SIGMA PI,

Officer Training, Military Leadership

Naval Academy Prep San Diego, California Midshipman 1991 ( B.O.O.S.T ) The Broadened Opportunity for Officer Selection And Training

Bachelor Of Arts - Ba, Sport And Fitness Administration/Management