I'm a service-oriented professional with a passion for technology. Over the years, I've gained valuable experience in the customer service industry, working with people from all walks of life to solve their problems and provide exceptional service. As I became more interested in technology, I realized that I wanted to apply my customer service skills in a different way.That's what led me to pursue a career in IT. I was drawn to the field because it offered the opportunity to work with cutting-edge technology and help people in a different way. I've been able to leverage my customer service experience to provide technical support, troubleshoot problems, and develop solutions that meet the needs of users.To pursue my passion for tech, I decided to take courses in coding, programming, and network administration, and I also gained hands-on experience by working on projects and volunteering for IT-related opportunities.In my current role, I'm able to combine my passion for technology with my customer service skills to provide a great user experience for the people I serve. I'm excited to continue learning and growing in the field, and I'm always looking for new opportunities to apply my skills and make a difference.Technical Support & Troubleshooting | Ticketing System | User Training & Support | Operating Systems Installation | Software Installation & Configuration | Customer Service | Windows | Linux | Domain Name System (DNS) | Networking | System AdministrationFull Stack Developer | Web Developer | Software Engineer | Java | Python | Javascript(ES5, ES6) | TypeScript | SQL | HTML | CSS | Mongoose | jQuery | Ajax | Bootstrap | SocketIO | Angular4/5/7 | Spring Boot | Flask | Django | NodeJS | Express | AWS EC2 | GitHub | MySQL Workbench | VS Code | Spring Tool Suite| Postman | Tomcat | MVC | OOP | CRUD operations | RESTful architecture | MongoDB | MySQLContact: oxp.portillo@gmail.com