Polina Potashnik Email & Phone Number

Malmo, Sweden

- Supporting airports with their needs in airfield lighting : new installations and spare parts.- Point of contact between customer, bid team, product management, production, purchasing, warehouse.- SAP4Hana key user for Order to Cash stream.- Ensuring fulfilment of contractual agreements, monitoring delivery times, setting priorities. - Administrating complete sales process in ERP system S4Hana from order entry to delivery and invoicing. - Creating service orders, monitoring statuses with service engineers. - Evaluating reclamations, handling replacements orders, creating and monitoring tickets for aftersales team. - Making sure we reach monthly revenue plan

Malmo, Sweden

 Customer support, helping customers in winning their projects Supporting sales managers in sales process, negotiating with productions  Resolving problems and claims to get customers satisfiedI am proactively monitoring status of orders to avoid possible delays and customers’ dissatisfaction. I created and develop a net of internal contacts in different departments that helps me to resolve various issues within short time. My responsibilities include handling regular distributors along with high volume projects from non-regular export customers. I am analyzing and meeting requirements regarding logistics, documents, etc. I am also guiding customers through sales support tools and ordering process.

Saint Petersburg, Russian Federation

 Customer support, B2B sales Started and developed commercial partnerships with new vendors, distributors and end-users Participated in company development from the foundationI joined LANIT-Nord at the company’s inception. One of my major achievements was developing relations with a new vendor of electrical equipment (Rittal). We quickly obtained a volume of sales that allowed us to sign direct distribution contracts with favorable rates. Among my duties was providing colleagues and customers with technical support and information about our vendors’ products. Before going to the maternity leave I trained and supervised my substitute.

Saint Petersburg, Russian Federation

 Expanded customer base, B2B sales Increased share of Legrand equipment up to 25% among all vendors’ total turnoverI was recruited to join Klinkmann with the task of increasing sales of Legrand equipment. I worked out an operative stock of popular items to satisfy the common needs of customers. I also continued commercial partnerships with all my customers. In cooperation with logistics department we developed strategy for optimizing delivery time

Engineer, Computer Science, Engineer

Mba Programme