Doug Powell Email & Phone Number

United States

Leading IT best practice workshops in AI Strategy and Governance, Project & Program Management, Agile & Product Management, Organizational Change Management, Vendor Management, and Quality Assurance.

Cheyenne, Wyoming Area

• Managed the Financial and Third Party Liability (TPL) sub-projects for $22M Benefit Management System (BMS) implementation• Directed a $400K project to build, implement and certify a Fraud Waste and Abuse (FWA) - analytics and case management system• Delivered a $1.3M, full life cycle Pharmacy Benefit Management System (PBMS) project that resulted in over $4.3M million in cost savings in the first year• Consulted and advised over 10 agency program leaders and vendor leaders to guide decision making and maximize outcomes• Collaborated across departmental and organizational levels and boundaries to produce results• Partnered with the Program Integrity(PI) unit leadership team to design, develop, and productionalize a full value-stream business process, compatible with federal standards, using BPMN that drove fraud investigation case workflow• Advised Program Integrity unit leadership on a departmental re-organization that implemented clear team roles, accountabilities, inputs and outputs• Conceived, specified, deployed, and administered a test case and defect tracking system to maximize user acceptance testing effectiveness without increasing costs.• Trained and mentored 5 member agency business analyst team in requirements development & management, process mapping and database design concepts• Authored and held organization wide trainings in process mapping, process improvement, business requirements, and user acceptance testing, educating over 240 people• Collaborated with business analysis team to perform enterprise wide federally mandated MITA assessment, measuring business process maturity across 80 process areas• Led a cross-functional team to design and implement a division wide business process library, aligned to federal Medicaid MITA process framework, and containing over 230 processes• Analyzed and overhauled over 55 as-is and to-be processes to identify improvement, simplification, and automation opportunities

Cheyenne, Wyoming Area

• Managed a complex, full lifecycle project to implement a $9M Pension Administration and Document Management System• Engineered and implemented a Kanban-based change management and release management process using JIRA, processing over 200 Change Requests in the first 6 months• Trained the management team in Change Management, and led the Change Control Board(CCB) meetings for 6 months

Laguna Hills, Ca 92653

• Consulted on business analysis, requirements development, and testing support for an over $1m Callidus TrueComp sales compensation system upgrade project• Documented E2E monthly pay process, reducing orientation time of new employees by over 10%• Created and operationalized disaster recovery and business resumption processes for a 22 person sales compensation organization

75 N Fair Oaks, Pasadena, Ca

• Developed a process curriculum training dashboard that improved training participation visibility by 30%• Designed, built, and implemented KPIT's enterprise process repository in SharePoint, improving access to key process information by 70%• Led trainings in process mapping and LEAN process improvement to over 200 IT professionals, receiving an average review score of 4.7/5• Wrote, recorded and produced: "Process 101 – An Orientation to Process" web based training. This foundational training was made mandatory for over 5500 KP-IT employees

75 N Fair Oaks, Pasadena, Ca

* Led numerous efforts to implement Governance, Project Management, and SDLC processes* Developed a detailed analysis of Agile Methods and their applicability to KPIT, including deployment plan. * Co-Led a $24m effort to develop and implement a Solution Delivery Life-Cycle, supported by ALM Tools aligned to existing project management/governance model* Managed efforts Re: Design Process, Project Management, Measures & Reporting, SDLC Tools, Internal Consulting and Strategic Alignment* Led training development and consulted on curricula including artifact management, Source Code Management, Design Process, Role based project team training, Estimation(size & effort based). * Spearheaded the implementation of Dunn Solutions Datamart reporting* Conceived and Managed the development of an application that provided web-based access to the Source Code Repository* Consulted with numerous diverse projects, from proactive root cause classification of production outages, to Service Oriented Architecture and Disaster Recovery

37 Huntington Drive, Arcadia, Ca 91006

Assignments: Performed an in-depth analysis of high impact production application outages for a large healthcare client, paving the way for higher uptime. Advised and guided the development of an organization-wide software quality/defect management process aimed at revolutionizing overall software product quality.

Assignments: Constructed a dynamic staffing plan for a client facing $120M in budgeted projects and in need of a integrated strategy to staff the personnel transition, lead an investigation that recovered over $8M in lost (unaccounted for) revenue for another client, developed an application that charts Southern California real estate trends to enable investing decisions for an investor client.

Santa Monica, Ca

• Successfully managed custom software development projects utilizing Microsoft Windows DNA architecture, including managing multiple projects simultaneously.• Responsible for developing and advancing in-house project management methodologies, processes and tools to support project success.

Santa Monica, Ca

• Responsible for setup and configuration, troubleshooting, backup and support of client and server systems on a 25 node mixed NT/SQL/Win98 network.• Provided Q/A and documentation support for diverse custom multi-tier (SQL/MTS/IIS) development projects.• Responsible for completed system installation & integration, as well as user and administrator knowledge transfer.

• Responsible for training Microsoft certified, 3-5 day MCSE-track courses including: Windows 95, Windows NT 4.0 Administration, Windows NT 4.0 Core Technologies, Windows NT 4.0 Enterprise Technologies

• Responsible for training users in numerous desktop applications, including: MS Access, MS Word, MS Excel, MS PowerPoint, Symantec Act!, Windows 3.1/95, MS DOS , CC:mail, Proprietary (Rykoff Sexton SFA).• Consulted on the development and creation of new curriculum, and delivered pilot training nationally (Rykoff Sexton SFA)• Repeatedly honored as one of the top 10% of 900+ trainers nationwide