Doug Powell Email & Phone Number

United States

Leading IT best practice workshops in AI Strategy and Governance, Project & Program Management, Agile & Product Management, Organizational Change Management, Vendor Management, and Quality Assurance.

Cheyenne, Wyoming Area

• Managed the Financial and Third Party Liability (TPL) sub-projects for $22M Benefit Management System (BMS) implementation
• Directed a $400K project to build, implement and certify a Fraud Waste and Abuse (FWA) - analytics and case management system
• Delivered a $1.3M, full life cycle Pharmacy Benefit Management System (PBMS) project that resulted in over $4.3M million in cost savings in the first year
• Consulted and advised over 10 agency program leaders and vendor leaders to guide decision making and maximize outcomes
• Collaborated across departmental and organizational levels and boundaries to produce results
• Partnered with the Program Integrity(PI) unit leadership team to design, develop, and productionalize a full value-stream business process, compatible with federal standards, using BPMN that drove fraud investigation.

Cheyenne, Wyoming Area

• Managed a complex, full lifecycle project to implement a $9M Pension Administration and Document Management System
• Engineered and implemented a Kanban-based change management and release management process using JIRA, processing over 200 Change Requests in the first 6 months
• Trained the management team in Change Management, and led the Change Control Board(CCB) meetings for 6 months

Laguna Hills, CA 92653

• Consulted on business analysis, requirements development, and testing support for an over $1m Callidus TrueComp sales compensation system upgrade project
• Documented E2E monthly pay process, reducing orientation time of new employees by over 10%
• Created and operationalized disaster recovery and business resumption processes for a 22 person sales compensation organization

75 N Fair Oaks, Pasadena, CA

• Developed a process curriculum training dashboard that improved training participation visibility by 30%
• Designed, built, and implemented KPIT's enterprise process repository in SharePoint, improving access to key process information by 70%
• Led trainings in process mapping and LEAN process improvement to over 200 IT professionals, receiving an average review score of 4.7/5
• Wrote, recorded and produced: "Process 101 – An Orientation to Process" web based training. This foundational training was made mandatory for over 5500 KP-IT employees

75 N Fair Oaks, Pasadena, CA

* Led numerous efforts to implement Governance, Project Management, and SDLC processes* Developed a detailed analysis of Agile Methods and their applicability to KPIT, including deployment plan. * Co-Led a $24m effort to develop and implement a Solution Delivery Life-Cycle, supported by ALM Tools aligned to existing project management/governance model*.

37 Huntington Drive, Arcadia, CA 91006

Assignments: Performed an in-depth analysis of high impact production application outages for a large healthcare client, paving the way for higher uptime. Advised and guided the development of an organization-wide software quality/defect management process aimed at revolutionizing overall software product quality.

Assignments: Constructed a dynamic staffing plan for a client facing $120M in budgeted projects and in need of a integrated strategy to staff the personnel transition, lead an investigation that recovered over $8M in lost (unaccounted for) revenue for another client, developed an application that charts Southern California real estate trends to enable.

Santa Monica, CA

• Successfully managed custom software development projects utilizing Microsoft Windows DNA architecture, including managing multiple projects simultaneously.
• Responsible for developing and advancing in-house project management methodologies, processes and tools to support project success.

Santa Monica, CA

• Responsible for setup and configuration, troubleshooting, backup and support of client and server systems on a 25 node mixed NT/SQL/Win98 network.
• Provided Q/A and documentation support for diverse custom multi-tier (SQL/MTS/IIS) development projects.
• Responsible for completed system installation & integration, as well as user and administrator knowledge transfer.

• Responsible for training Microsoft certified, 3-5 day MCSE-track courses including: Windows 95, Windows NT 4.0 Administration, Windows NT 4.0 Core Technologies, Windows NT 4.0 Enterprise Technologies

• Responsible for training users in numerous desktop applications, including: MS Access, MS Word, MS Excel, MS PowerPoint, Symantec Act!, Windows 3.1/95, MS DOS, CC:mail, Proprietary (Rykoff Sexton SFA).
• Consulted on the development and creation of new curriculum, and delivered pilot training nationally (Rykoff Sexton SFA)
• Repeatedly honored as one of the top 10% of 900+ trainers nationwide