Operations Manager
Current
Jun 2024 - Present
AeroLeads people directory · profile
Pedro Mota Email & Phone Number
Operations Manager
at
MPB
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Who is Pedro Mota? Overview
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Quick answer
Pedro Mota is listed as Operations Manager at MPB, a with 283 employees, based in Berlin, Germany. AeroLeads shows a matched LinkedIn profile for Pedro Mota.
Pedro Mota previously worked as Operations Manager at Telus International Europe and Senior Supervisor - Google Cloud at Sellbytel Group Spain. Pedro Mota holds Accounting And Administration from Instituto Superior De Contabilidade E Administração Do Porto.
Company email context
Email format at MPB
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MPB
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Profile bio
About Pedro Mota
Being available to affect the entirety of the team’s operations differentiates a Manager. To effectively build a great team that trusts his leader, I'm maintaining constant communications with all levels of the business.
Current workplace
Pedro Mota's current company
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7 roles
Pedro Mota work experience
A career timeline built from the work history available for this profile.
Operations Manager
- Scaling 24/7 site from 400 to 2200 employees- Building and leading teams up to 600 agents / 40 TMs / 40 SMEs- Developing talent across all layers up to Operations Management level- Client POC for Business Reviews, operational metrics and client projects implementation- Office logistics POC for WFH/WFO- Identifying backfil/growth needs in order to meet client's forecast- Processes Team Lead: developing, mapping and implementing of operational processes- Communicate, collaborate and present data, ideas, and solutions to multiple stakeholders- Health & Safety committee member: education of population and investigation of work harassment cases- Design, create and deliver soft and hard skills training sessions to 100+ TMs
Sep 2018 - Jun 2024
Senior Supervisor - Google Cloud
- Analyzing the Specialists work in order to communicate the feedback for their personal improvement- Planning, organizing, coordinating with Operational Managers to raise the customer satisfaction levels- Building and leading a team of 24 across 9 languages while maintaining teamwork and motivation at high levels- Recruitment, training and mentoring of new Specialists
May 2016 - Sep 2018
Subject Matter Expert - Google Cloud
- Assisting Specialists (in live and non-live cases) with technical expertise in Drive / Mail / Calendar / Google+ / Classroom / Sites- Identifying, reproducing and reporting product bugs to Google Engineers- Training new starters
Sep 2015 - May 2016
Techical Support Advisor - Google Cloud
- Solving business customer's issues via phone and email- Product deployment for new customers
Feb 2015 - Sep 2015
Community Manager
- Recruiting and Leading a team of 10 freelancers- Creating and executing community promotions- Forum administration- Poker Market analysis- Proofreading and translation PT- EN and EN-PT news and articles
Jan 2011 - Dec 2012
Customer Service Representative
- Solve customers inquires regarding products and services by phone and email- Handling and resolving customer's complaints- Fraud Prevention.- Mentoring of new hires and identification of possible training needs
Jun 2010 - Dec 2010
Team & coworkers
Colleagues at MPB
Other employees you can reach at mpb.com. View company contacts for 283 employees →
LH
Lauren Harrison
Colleague at MpbContact Info, United States
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MN
Matias Nicolas Franco
Colleague at MpbBerlin, Germany
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AL
Angelyn Love
Colleague at MpbBrooklyn, New York, United States
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AW
Alexus Williams
Colleague at MpbNew York, United States
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JR
Joe Ratcliffe
Colleague at MpbBrighton, England, United Kingdom
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NS
Nathan Skolimowski
Colleague at MpbHassocks, England, United Kingdom
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AE
Austin Edwards
Colleague at MpbUnited Kingdom
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MA
Matheus Aun Mourão
Colleague at MpbBerlin, Germany
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MR
Marc Read
Colleague at MpbBrighton, England, United Kingdom
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JB
Joaquim Bezerra
Colleague at MpbBarcelona, Catalonia, Spain
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Lauren Harrison
Colleague at MpbContact Info, United States
View →
MN
Matias Nicolas Franco
Colleague at MpbBerlin, Germany
View →
AL
Angelyn Love
Colleague at MpbBrooklyn, New York, United States
View →
AW
Alexus Williams
Colleague at MpbNew York, United States
View →
JR
Joe Ratcliffe
Colleague at MpbBrighton, England, United Kingdom
View →
NS
Nathan Skolimowski
Colleague at MpbHassocks, England, United Kingdom
View →
AE
Austin Edwards
Colleague at MpbUnited Kingdom
View →
MA
Matheus Aun Mourão
Colleague at MpbBerlin, Germany
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MR
Marc Read
Colleague at MpbBrighton, England, United Kingdom
View →
JB
Joaquim Bezerra
Colleague at MpbBarcelona, Catalonia, Spain
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2 education records
Pedro Mota education
Accounting And Administration
Electrical And Electronics Engineering
FAQ
Frequently asked questions about Pedro Mota
Quick answers generated from the profile data available on this page.
What company does Pedro Mota work for?
Pedro Mota works for MPB.
What is Pedro Mota's role at MPB?
Pedro Mota is listed as Operations Manager at MPB.
Where is Pedro Mota based?
Pedro Mota is based in Berlin, Germany while working with MPB.
What companies has Pedro Mota worked for?
Pedro Mota has worked for Mpb, Telus International Europe, Sellbytel Group Spain, and Pokerstrategy.Com.
Who are Pedro Mota's colleagues at MPB?
Pedro Mota's colleagues at MPB include Lauren Harrison, Matias Nicolas Franco, Angelyn Love, Alexus Williams, and Joe Ratcliffe.
How can I contact Pedro Mota?
You can use AeroLeads to view verified contact signals for Pedro Mota at MPB, including work email, phone, and LinkedIn data when available.
What schools did Pedro Mota attend?
Pedro Mota holds Accounting And Administration from Instituto Superior De Contabilidade E Administração Do Porto.
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