“within everything I do, my essential commitment and high quality standard is leading”Skilled and dynamic business professional with robust experience fostering organizational growth through exceptional customer service, relationship management, business development, and negotiation skills. Adept at establishing and cultivating strategic partnerships that strengthen existing business relationships while increasing new business opportunities. A proven leader, uniting cross-functional teams to deliver optimal results while exceeding customer expectations.Areas of Expertise include:• Business Development• Organizational Leadership • Account Management• P&L Management • Customer Experience • Negotiation Skills• Cross-Functional Collaboration • Creative Problem Solving • Digital Transformation
Listed skills include Outsourcing, Contact Centers, Workforce Management, Call Centers, and 21 others.