Nirali Pandya Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, Us

Chicago, Illinois, Us

Chicago, Illinois, Us

Chicago, Illinois, Us

San Antonio, Texas, Us

I continued to manage several Fortune 500 retailer companies and ensured positive and successful coupon audit and settlement services while building and strengthening trustworthy business relationships. I focused on contract renewals and amendments. I also managed custom client deliverables and am involved in the testing and development of product enhancements with other internal departments.

San Antonio, Texas, Us

As an Account Manager, I managed a client roster consisting of several large retailers. Led digital paperless coupon onboarding projects for retailers in my territory and worked with various paperless providers and third-party vendors. Received Valassis’ 2021 Largest Account Growth Award for exceptional management and progress of a retailer client in my territory.

San Antonio, Texas, Us

I managed a client roster that consists of 15+ national and regional retailers. This included developing and executing Account Plans, contract negotiations/renewals/amendments, and analyzing retailer’s coupon receivables. I supervised a direct report and as a team we provided exceptional consultative services to our retailer clients. I was also involved in the testing and development for product enhancements for clients and internal projects and initiatives.

San Antonio, Texas, Us

As an Account Executive I supervised and trained a direct report who supported me in all aspects of managing our clients and fulfilling their needs. I also assisted Human Resources with the hiring process for the Account Management department. I worked with other coupon clearinghouse agents to obtain payment for denials and educate my retailer clients on the coupon industry and best practices.

San Antonio, Texas, Us

In this role, I transitioned to NCH's Retailer team and assisted my manager in servicing large retailer clients. I monitored each retailer's coupon receivables and adjustments using our in-house database. I consulted and advised our clients in effective couponing practices to minimize fraud risk and denials. I demonstrated leadership abilities and expertise while conducting various internal and external meetings aligning with company initiatives and client projects. I also trained client contacts and internal associates on various NCH products and reports.

San Antonio, Texas, Us

As an Account Coordinator, I assisted my manager in all phases of servicing several Fortune 500 manufacturer clients. I was responsible for the monthly reconciliation of their coupon investments, researching/managing inquiries, and maintaining accuracy of each client's database which houses thousands of coupon offers. I also produced, analyzed, and presented client specific coupon trends information and customized reports to support client's consumer promotion planning.

•Office Assistant at Flexible Benefit Service Corporation (Nov 2012 - Feb 2013):I created and updated dozens of required documents daily for COBRA and FSA/HSA renewals and new business implementation. I also entered participant and plan information for renewals and new clients into spreadsheets and multiple in-house databases. I supported the Renewal, New Business and Customer Service teams with various tasks, such as sorting and distributing incoming mail and converting data to the newly developed platform. Using Microsoft Access, I maintained a log of changes and forms received daily.•Temporary Receptionist for companies such as The Plexus Groupe and Wittenstein:I performed general receptionist and mail clerk duties, such as answering the telephone, greeting/assisting visitors, delivering incoming mail/packages, preparing labels and managing and preparing outgoing mail/packages.•Project assistance at Keyence:I assisted the Human Resources team with data entry and various projects.

I played a key role in designing the company's product offerings in response to a quickly changing market by researching the market extensively and developing comprehensive customer profiles. I drove product awareness through the use of social media and email marketing and also analyzed competitors and collected data in order to evaluate market penetration. I assisted with increasing the number of Visimeet video conferencing users by conducting presentations to clients. I updated sales funnel and distribution channel spreadsheets and performed pricing surveys. Through the use of SWOT, I identified industry trends and worked in a team to determine product positioning.