Patricia Pomerleau Email & Phone Number

Westford, MA

Using Salesforce.com; responsible for researching, creating and sending RibbonCare service contract renewals for Service Providers worldwide. Protect and grow RibbonCare service contract by upselling Pro-Services and selling multi-year renewals. Responsible for tracking and forecasting revenue for assigned regions. Partner with customers, sales, OM, PLM.

Andover, MA

Support the Commercial Operations team with order entry and of Healthcare solutions for diagnostic, treatment and preventative care using SAP, Q2O (in house document management system) and Salesforce.com.

Ipswich MA

Support sales by pricing, quoting and selling spare part to existing Weir Valves and Controls customers.

Burlington, MA

• Partnered with multiple sales teams worldwide to ensure accurate and timely processing of all customer transactions including quotes, trials and sales orders in accordance to company policies via NetSuite.
• Worked closely with internal customers including product management, finance, legal, operations and executive management to ensure accuracy of quotes and date integrity.
• Teamed with IT, Engineering and Product Management on new flexible licensing offering, including upgrade pricing for existing customers.
• Researched and prepared Support and Maintenance renewal notifications for assigned sales teams.

• Work as part of a two person team selling spare pumps parts worldwide.
• Research prices and create price quotes for customers.
• Create and process customer orders for spare pump parts worldwide.
• Consistently surpassing annual quota of $11+ million.

• Provided sales and service support to existing small to mid-size customers.
• Kept software customers updated with new company offerings.
• Qualified leads and passed large opportunities to the appropriate sales representative.
• Achieved over 100% of quota by closing opportunities in the small to mid-size market for both existing and new software customer accounts.

Lowell, MA

• Supported the eastern region sales team, consisting of 5-8 Sales Representatives in the Eastern US and Canada.
• Supplied information on existing customers and helped to create sales quotes.
• Prepared software license agreements and issued software authorization keys.
• Data entry in accordance to corporate software revenue recognition rules via Oracle.
• Created annual quota reports and weekly sales forecast /performance reports.
• Tracked sales and created commission reports for Sales Representatives for executive approval and payment.

Mos, Microsoft Office Specialist For Microsoft Office 2007

Bs, Business Administration