Paulo Silva Email & Phone Number

As CRM & BI Manager, I am responsible for leading and sustaining strategic projects in critical systems, including Hubspot Marketing, Salesforce (Sales and Service), Netsuite (Finance), Netlex (Legal), DealHub (Proposal Management), and Tableau. My role involves ensuring the effective integration of these platforms, optimizing business processes, and generating valuable insights that drive organizational growth and efficiency. Additionally, I work to align CRM operations with revenue operations goals, ensuring that technology solutions are always aligned with the company's business and legal needs.

São Paulo, Brasil

As CRM & BI Coordinator, I was responsible for leading and sustaining strategic projects in critical systems, including Hubspot Marketing, Salesforce (Sales and Service) and Power BI. My role involves ensuring the effective integration of these platforms, optimizing business processes, and generating valuable insights that drive organizational growth and efficiency. Additionally, I work to align CRM operations with revenue operations goals, ensuring that technology solutions are always aligned with the company's business and legal needs.

São Paulo E Região, Brasil

As Product Owner for the Salesforce Latam project, I acted as the main bridge between user needs and technical solutions, ensuring the delivery of functionalities that maximize product value. Leading the project vision, I organized and prioritized the backlog, planned sprints, and managed resources, as well as conducted Scrum ceremonies and facilitated communication between stakeholders.

Brazil

Business Intelligence Specialist, responsible for extracting, modeling, and uploading Salesforce data to the SQL Server database using Python. Additionally, I created comprehensive analyses in Power BI to generate strategic insights and facilitate informed decision-making.

As a Scrum Master / System Support Lead at Atlas Quantum, I led development and system maintenance initiatives, ensuring end-to-end technology integration and alignment with business goals. I facilitated Scrum ceremonies, managed the backlog, analyzed requirements, and coordinated product delivery, focusing on optimizing KPIs and resource efficiency.

São Paulo, São Paulo

As a Continuous Improvement & BI Consultant at Seta Desenvolvimento Gerencial, I played a crucial role in providing consulting on strategic planning and quality management. My focus was on delivering advanced analytical solutions to optimize companies' operational efficiency and effectiveness, employing the Lean Six Sigma methodology to foster a culture of excellence and continuous innovation.

São Paulo, São Paulo, Brazil

As a Business Intelligence & Analytics Specialist, I was responsible for data analysis and delivering strategic insights that guided critical business decisions. I developed and implemented BI solutions to improve operational efficiency and quality.

Bacharelado Em Engenharia, Engenharia De Produção

Master Of Business Administration - Mba, Arquitetura De Soluções