*Developed strategies for design, system validation and integration activities across solutions and venues of care;*Partnered with management team to ensure project deliverables and timelines are met as per client commitments;*Developed and oversaw the execution of domain, issue and change management strategies;*Acted as the final point of escalation for client and project integration risks;*Provided cross-functional collaboration with the internal and external stakeholders to… Show more *Developed strategies for design, system validation and integration activities across solutions and venues of care;*Partnered with management team to ensure project deliverables and timelines are met as per client commitments;*Developed and oversaw the execution of domain, issue and change management strategies;*Acted as the final point of escalation for client and project integration risks;*Provided cross-functional collaboration with the internal and external stakeholders to execute integration and domain strategy for highly complex client programs and advise impacts to solution direction and functionality with relation to integration and stability;*Lead the data migration strategies during ongoing EMR implementation;*Participated in building test cases to ensure data validation from source to destination;*Provided leadership and guidance in support to the Integration Architect Community. Show less

*Lead the Domain Consistency project deliverable that allows clients to proactively see the differences in the configuration of their Clinical, Financial, and Pharmacy systems. The project allowed the client to troubleshoot issues more efficiently as well as ensuring production systems have the optimal configuration for patient safety and financial reimbursement. The project lead to saving of 100 hours per quarter for multiple clients.*Strategized the development and the implementation of… Show more *Lead the Domain Consistency project deliverable that allows clients to proactively see the differences in the configuration of their Clinical, Financial, and Pharmacy systems. The project allowed the client to troubleshoot issues more efficiently as well as ensuring production systems have the optimal configuration for patient safety and financial reimbursement. The project lead to saving of 100 hours per quarter for multiple clients.*Strategized the development and the implementation of Proactive/Compliance checks that allows AMS to manage and mitigate problems before the client is aware a problem exists. The checks were implemented for the Clinical, Financial, Pharmacy and Openlink systems;*Initiated the Problem Management imperative for a 35-member team. Defined the scope for this initiative and created the process to implement this initiative for different solutions such as Clinical, Financial and Openlink. Cross trained the team in Kibana, Lights On and Remedy;*Lead system validation for multiple clients during upgrades and service packs. During validation, coordinated bridge calls across multiple teams when necessary to ensure issues are addressed on time and solutions are functional as designed;*Designed client testing procedures that included functional, system and integration testing. These procedures served as test plan and was used extensively during system check out for both upgrades and service packs;*Served as the escalation point for multi clients for various solutions such as Openlink, Financial and Healthcare Intelligence. Developed workplans to address any escalations and interacted with both internal and external stakeholders to address the issues;*Implemented the ITIL framework within the team to provide excellent service to multiple clients across multiple solutions. This implementation ensured that the team met all SLA (Service Level Agreement) requirements and had high CSAT (Customer Satisfaction Score) scores Show less

*Implemented streamlined project plans at client site with aggressive timelines to ensure newly acquired practices within a hospital were onboarded with Physician Practice EMR and Clinical documentation solutions*Lead seamless development and implementation of multi entity lab interface between NextGen and Cerner;*Project leader for Change Management and Patient Merge;*Developed Risk Assessment and Contingency Plan to ensure project success;*Managed resource availability and… Show more *Implemented streamlined project plans at client site with aggressive timelines to ensure newly acquired practices within a hospital were onboarded with Physician Practice EMR and Clinical documentation solutions*Lead seamless development and implementation of multi entity lab interface between NextGen and Cerner;*Project leader for Change Management and Patient Merge;*Developed Risk Assessment and Contingency Plan to ensure project success;*Managed resource availability and contractual issues and necessary escalations;*Created overall Run-books, change records, release briefings and CAB approvals*Developed workflow both current state and future state for managing duplicate patients;*HEDIS Compliance- Lead the initiative to create automated tools in NextGen to help client meet the HEDIS compliance and as a result increase their quality of care. This initiative lead Caldwell to be accredited to excellent status by NCQA;*Major accomplishments include 100% on time and on budget implementations and success with getting buy in from previously difficult customers (i.e. Doctors and office staff). Show less

*Assisted the hospital in defining business and functional requirements by conducting workshops, brainstorming sessions, focused group sessions and prototyping;*As an onsite analyst for the hospital, worked with various hospital departments such as Front Desk, HIM, Revenue Cycle, Imaging, Nursing to understand their tedious current state workflows and define optimal future state workflows;*Lead the hospital attestation of PCMH (Primary Care Patient-Centered Medical Home) initiative. The… Show more *Assisted the hospital in defining business and functional requirements by conducting workshops, brainstorming sessions, focused group sessions and prototyping;*As an onsite analyst for the hospital, worked with various hospital departments such as Front Desk, HIM, Revenue Cycle, Imaging, Nursing to understand their tedious current state workflows and define optimal future state workflows;*Lead the hospital attestation of PCMH (Primary Care Patient-Centered Medical Home) initiative. The new workflows defined in this initiative helped attest 20 new providers which lead to new revenue being generated for the hospital;*Automated previously manual, time-consuming processes to drive gains in data tracking/accuracy, workgroup efficiency and profitability. These automated processes lead to saving of 3000 manual hours per year for the hospital;*Meaningful Use Implementation-Helped the hospital to achieve Meaningful Use goals by creating reports within the norms of US federal law;*Carried out multiple statistical analysis projects to enhance the patient experience and increase revenue via the ambulatory system. For example patient visit time, asthma workflow, osteoporosis;*Facilitated the development of various ETL solution using SSIS to capture data from various systems into the Data Warehouse;*Worked with external stakeholders to created dashboards and provided ad-hoc reports using Crystal Reports and SQL Query Analyzer. Show less

*Implemented and supported the ambulatory product across multiple hospitals in USA;*Was a key resource in the VAG (Value Advisory Group) team and was appreciated for submitting the highest number of best practices and value ads in one fiscal year;*Mu TOOL (Increasing Provider Attestation in Meaningful Use Stage 1)-This is a UI developed in NextGen which helps to increase the number of attestations for Medical Foundation in a fiscal year and makes many doctors eligible for government… Show more *Implemented and supported the ambulatory product across multiple hospitals in USA;*Was a key resource in the VAG (Value Advisory Group) team and was appreciated for submitting the highest number of best practices and value ads in one fiscal year;*Mu TOOL (Increasing Provider Attestation in Meaningful Use Stage 1)-This is a UI developed in NextGen which helps to increase the number of attestations for Medical Foundation in a fiscal year and makes many doctors eligible for government provided subsidy;*Osteoporosis- A user interface that was developed in NextGen which identifies patients suffering with osteoporosis as soon as the patients check in for a visit. This GUI helped to increase the number of orders placed at a hospital and hence lead to an increase in the financial numbers of the hospital. This idea has been submitted as a “Patent” and is in a pending status. Show less