Prabhat Nagar Email & Phone Number

Indore, Madhya Pradesh, India

Indore, Madhya Pradesh, India

Based in Australia, joined this FinTech startup as a Lead QA Engineer.Helped build the product from scratch while implementing all QA methodologies. Also, worked with Salesforce and MongoDB.Ensured collaboration with the entire team based in different locations – Australia, Philippines, Indonesia, Nepal and India.Lead the QA team and established QA processes within the team.Responsible for maintaining all QA related documents and held triage meetings.

Indore, Madhya Pradesh, India

Project Name: CoAdvantageClient: CoAdvantage(USA)Location: Indore Role: Sr QA EngineerDescription: As a Professional Employer Organization (PEO), CoAdvantage specializes in handling human resources supports of client's business in critical HR areas like Payroll, Benefits, Risk & Compliance & HR technology.I am working in this project as Sr QA engineer and handling all QC/QA tasks by following Agile practices.This project helped me to gain a good experience in… Show more Project Name: CoAdvantageClient: CoAdvantage(USA)Location: Indore Role: Sr QA EngineerDescription: As a Professional Employer Organization (PEO), CoAdvantage specializes in handling human resources supports of client's business in critical HR areas like Payroll, Benefits, Risk & Compliance & HR technology.I am working in this project as Sr QA engineer and handling all QC/QA tasks by following Agile practices.This project helped me to gain a good experience in Insurance domain knowledge & Outsourcing HR support areas. Show less

Indore, Madhya Pradesh, India

Leading a team of Service Operation Analyst's, where Providing IT services to the Clients by using my Product, domain expertise along with level-2 support knowledge, where we are using ITIL framework to provide quality services to the clients withing defined SLA.We are handling the clients across globe in the Healthcare domain.

Indore Area, India

Polaris works primarily in the healthcare domain where we were responsible for the management of HIP, RMS systems of Polaris.• My roles and responsibilities included analyzing the requirements gathered by business and study their impact on the system. We ensured that the test scenario coverage and planning is done in such a way that the requirements are thoroughly catered to and the existing and impacted systems are also working fine.• We also worked on the requirement… Show more Polaris works primarily in the healthcare domain where we were responsible for the management of HIP, RMS systems of Polaris.• My roles and responsibilities included analyzing the requirements gathered by business and study their impact on the system. We ensured that the test scenario coverage and planning is done in such a way that the requirements are thoroughly catered to and the existing and impacted systems are also working fine.• We also worked on the requirement traceability matrix and identified gaps if any.• Bug tracking through JIRA tool and any production tickets that might come in were handled through CSM and Zendesk.• For production tickets, we followed the 5-Why process to analyze the root cause for such issues. Show less

Pune

Designation – SW Test EngineerTeam Size – 40Technologies:• Unix – Putty, SQL Developer, Quality CenterProjects Handled:• SingTel(Singapore) – November 2015 – till dateRoles and Responsibilities:• To test the following Telecom based applications during all the major and minorreleases or any special testing request received from client –1. CRM : Customer Relationship Management2. OMS : Amdocs Ordering Management System3. MCO4. NICE: Desktop… Show more Designation – SW Test EngineerTeam Size – 40Technologies:• Unix – Putty, SQL Developer, Quality CenterProjects Handled:• SingTel(Singapore) – November 2015 – till dateRoles and Responsibilities:• To test the following Telecom based applications during all the major and minorreleases or any special testing request received from client –1. CRM : Customer Relationship Management2. OMS : Amdocs Ordering Management System3. MCO4. NICE: Desktop Monitoring Tool• Worked on all the testing phases. Worked with UAT, SIT teams and also supportedpost production activities.• Responsible for test planning, scenario preparation, case preparation and caseexecution.• Execute test cases manually to test the application functionality against businessrequirements for all major release CRs and minor release fast tracks.• For all major/minor releases perform defect testing, merged defect testing,regression testing and new business scenario testing.• Organize meetings with developers and discuss about the open defects.• Bug reporting, tracking and verifying resolved bugs.• Perform sanity testing for all new builds in the environment.• Perform production sanity on the day of major and minor releases for different applications. Show less

Pune Area, India

Project Name: Bank of Maharashtra Core banking Solutions (CBS)Duration: May 2015 – 19-Nov-2015(07 Months)Client: Bank of MaharashtraLocation: PuneRole: TesterDescription:• Bank of Maharashtra CBS project handles the all core banking services, where itrequired to analyze the all banking transactions of all 1900 branches all over theIndia.• Here, we verify all the functionalities relating to bulk banking transactions.• My roles and responsibilities also… Show more Project Name: Bank of Maharashtra Core banking Solutions (CBS)Duration: May 2015 – 19-Nov-2015(07 Months)Client: Bank of MaharashtraLocation: PuneRole: TesterDescription:• Bank of Maharashtra CBS project handles the all core banking services, where itrequired to analyze the all banking transactions of all 1900 branches all over theIndia.• Here, we verify all the functionalities relating to bulk banking transactions.• My roles and responsibilities also include analyzing the balance compare issueson daily basis within the branches and analysis on daily basis for all financialreports, which includes average balance sheet, outstanding balance sheet and todo all the analysis for all financial reports, used Oracle General Ledger tool. Show less

Pune Area, India

Project Name: Application Development and Maintenance of GESSDuration: Feb 2013 – Apr 2015(2.2 Years)Client: TCSLocation: MumbaiRole: Manual TesterDescription:• Application development and maintenance of GESS handles the requirement of leavemodule system all over the TCS.• We gather the requirements from HR team of all geographies, where TCS offices arestabilized, and perform complete analysis of requirements as per the countries leavepolicies and… Show more Project Name: Application Development and Maintenance of GESSDuration: Feb 2013 – Apr 2015(2.2 Years)Client: TCSLocation: MumbaiRole: Manual TesterDescription:• Application development and maintenance of GESS handles the requirement of leavemodule system all over the TCS.• We gather the requirements from HR team of all geographies, where TCS offices arestabilized, and perform complete analysis of requirements as per the countries leavepolicies and governance laws.• After requirement gathering and leave policy documentation, we perform necessary riskanalysis and get the system prepared accordingly. We perform integration testing after thedevelopment of system and then provide the UAT to users and sign off the requirementand deploy the same in their systems.• In short, we go through all the phases of SDLC except development and handle differentusers of different geographies to provide the services of our application development and maintenance. Show less