• Led a dynamic team of six skilled engineers in spearheading the product innovation agenda for the organization, resulting in the creation of Helpwise.io, a cutting-edge shared inbox software solution.• Assumed ownership of the complete system design for the Sales Dialer and Helpwise products, providing technical leadership to the development team and ensuring adherence to industry best practices and architectural principles throughout the development lifecycle• Orchestrated… Show more • Led a dynamic team of six skilled engineers in spearheading the product innovation agenda for the organization, resulting in the creation of Helpwise.io, a cutting-edge shared inbox software solution.• Assumed ownership of the complete system design for the Sales Dialer and Helpwise products, providing technical leadership to the development team and ensuring adherence to industry best practices and architectural principles throughout the development lifecycle• Orchestrated product growth initiatives by overseeing the iterative development and rollout of new features, thereby enhancing Helpwise.io's functionality and market competitiveness.• Drove the expansion of Helpwise.io's capabilities across various verticals, including the seamless integration of communication channels such as WhatsApp, SMS, Facebook, Instagram, and LinkedIn, catering to diverse user needs and preferences.• Strategically scaled the engineering team for the JustCall Sales Dialer to four proficient engineers, steering continuous product advancement and ensuring the timely delivery of in-demand features to sustain growth and market relevance. Show less

• Contributed in the development of product portfolio for the company, where I got the opportunity to build the four B2B SaaS products - JustCall, Sales Dialer, Helpwise and CallRoot.• Developed & designed the CallRoot.com product (a call tracking software) from scratch. • Wrote the algorithm, using javascript, to track website visitors, identify their source and map it with the call they make to the number shown on the website.• Built salesdialer.justcall.io (an auto dialing… Show more • Contributed in the development of product portfolio for the company, where I got the opportunity to build the four B2B SaaS products - JustCall, Sales Dialer, Helpwise and CallRoot.• Developed & designed the CallRoot.com product (a call tracking software) from scratch. • Wrote the algorithm, using javascript, to track website visitors, identify their source and map it with the call they make to the number shown on the website.• Built salesdialer.justcall.io (an auto dialing software) from scratch. Scaled it to 4000 active teams using the product. • Wrote the algorithm of automatic and predictive dialer using nodejs. This dialer automatically makes calls to a list of numbers and connects the agent with the answered calls.• Took ownership of the Billing functionality of JustCall.io product. Here I developed API integration with Stripe using PHP and nestjs. • Developed automatic top-up feature. This enables the system to automatically add certain amount in the user’s account, when their balance goes below a certain threshold. Show less

Developed and managed the GSC BVP website.