Ensure the warehouse runs at optimal efficiency while maintaining high levels of customer satisfaction.Supervising, organizing, and training warehouse employees and establishing, monitoring, and managing operational goalsDevelop warehouse operations systems by defining product handling and storage needs, optimizing equipment use, and managing inventory.Analyze and prepare workflows, staffing needs, space allocations, equipment layouts, and action plans to ensure alignment with company standards for productivity, quality, and customer service.Train and lead the warehouse team to address daily operational challenges and achieve both immediate and long-term performance objectives.Ensure a safe and healthy work environment by setting and enforcing standards and procedures while adhering to legal regulations.

Strategic plans for logistics, warehousing, transportation, and customer service operations.Monitor and manage quality, quantity, stock levels, delivery times, transportation costs, and overall efficiency.Address and resolve any issues or complaints.Achieve targets for cost management, productivity, accuracy, and timely delivery.Track key metrics and analyze data to evaluate performance and drive continuous improvements.Ensure compliance with relevant laws, regulations, and ISO standards.Recruit, oversee, mentor, and develop the team.

Coordination with Pickup Associates to schedule order Pickup, Shipment Tracking and Customer delivery.Enhance the customer experience by providing real-time order visibility, tracking and notifications.Regular evaluate delivery times, cost and other matrix to maximize efficiency.Manpower management and scheduling rosters, daily work reports, and email escalations