Data Analyst
Current• In-depth information on compliance, regulatory requirements, and norms followed in the insurance industry.• Ability to engage client in thorough discussions to determine their requirements, and provide effective solutions• Set up JIRA framework, engage team, facilitated various scrum ceremonies which includes daily scrum, sprint planning, sprint demo and retrospective meetings.• Working closely with Payments (CDW and Finance) team to understand repository objects that support the business requirement and process.• Conducted Interviews with key business users to collect information on business processes and user requirement.• Document the business Requirement in a variety of formats: Business Requirements Document (BRD), Data Mapping Spreadsheets, Use Cases and User Stories.• Working as a Lead of the teams, handling the SNOW and JIRA tickets on daily basis, gathering requirements, and assigning tickets to team based on the bandwidth.• Conducting analysis of alternatives, recommendations, and data mapping Create end user training material and operational documentation• Performed best practice methods in all stages including data collection, analysis, and reporting.• Experience creating Test cases and test Scenarios.• Created varieties of useful documentation in confluence related to payments for the other teams in the company to gain better knowledge.• Documented business processes and analyzed procedure to align with changing business needs.• Assign and guide the work of the developer team• Develop work plans to reach the target goals• Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.• Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunity to technology changes.• Proficient in performing data analysis, querying databases, and utilizing SQL query tools• Creating end user training material and operational documentation.
