Prachi Patel Email & Phone Number

Toronto, Ontario, Canada

Willoughby, OH, USA

• Collaborating with other partners and management to develop short-term and long-term strategies for the motel's growth, profitability, and market positioning.
• Overseeing the motel's financial health, including budgeting, financial forecasting, expense control, revenue generation, and ensuring the motel's financial goals are met.
• Supervising day-to-day operations to ensure smooth and efficient functioning of the motel. This involves overseeing staff, housekeeping, maintenance, and guest services.
• Ensuring exceptional guest experiences by maintaining high standards of customer service, addressing guest feedback and complaints, and continuously improving guest satisfaction.
• Developing and implementing marketing strategies to attract guests, increase occupancy rates, and maintain a competitive edge. This could involve online and offline marketing efforts.
• Hiring, training, and supervising staff members, including front desk personnel, housekeeping staff, and maintenance teams, to ensure a skilled and motivated workforce.

Willoughby, OH, USA

• Collaborated closely with the General Manager in overseeing daily operations, including staff management, guest services, and financial reporting.
• Assisted in the development and execution of marketing campaigns, contributing to an increase in occupancy rates.
• Conducted regular training sessions to enhance team members' customer service skills and ensure consistent service quality.
• Oversaw day-to-day motel operations, including front desk, housekeeping, maintenance, and guest services, ensuring adherence to quality standards and optimal guest experiences.

Professional Certificate, User Experience, User Interface Design And Front End Development

Bachelor Of Arts - Ba, Business, Management, Marketing, And Related Support Services

Strategic Management, Marketing, Financial Analysis, Organizational Behavior

Digital Marketing

Digital Marketing, Strategic Planning, Marketing