Pradeep J Email and Phone Number

★ Skilled in creating a collaborative environment that assures high performance consistently. ★ I have been a professional to refine, define, communicate, and applied standard processes with the best executing practices.➤ KEY RESULT AREAS • Versatile IT Professional working with global teams for maintaining and improving the full cycle development pipeline, from project intake to building lab infrastructure through QA and finally to change management and production deployments.• Competently designed and implemented Patch Management using WSUS, managed hardware inventory and licensing for development infrastructure and documented processes/activities for posterity• Led and Managed Automation development infrastructure team for any hardware, OS, Network issue and provided adequate updates on ongoing and upcoming installation/setup activities to the leadership and project team in a structured and time bound manner.• Proficiently involved in Design and Build infrastructure environment for windows, VMware and Aws Ec2 instance for the Development QA and release team.• Significant role in Deploy/Set-up system by planning and executing the installation, configuration, and sanity testing of server hardware, software, and operating along with relevant backup technologies.• Actively coordinated with technical account managers for allocation of Physical hardware for testing. Collaborate with Platform architects on other technologies (Storage/Backups etc) to make the setup available to the development/testing teams.• Single point of ownership/support for development and testing phases and provided sanity checks and ensure availability of the setup for the development and testing teams.• Knowledgeable in analysing technical documentation, identifying gaps/risks, Managing and support HPOO automation tool, AWS servers for devops and production portal environment, managing Data DOG monitoring tool for AWS.

★ Delivered high-pressure time-critical projects with spontaneous problem solving and decision-making skills.★ Inspired and motivated the high-performance team to achieve project objectives.➤ KEY RESULT AREAS • Expert in providing solutions to the Wintel and VMware technology for HPE clients and providing design solution and implementation of wintel and VMware environments.• Resourcefully Coordinated and provided technical assistance for implementation teams to execute the environment builds.• Robustly Create \ Review detailed level designs for Wintel and VMware environments and provided adequate updates on ongoing and upcoming installation/setup activities to the leadership and project team in a structured and time bound manner.• Highly Responsible for planning, tracking, reporting (internal and external) project performance (status and progress) on a periodic basis.

★ Proficiently merged with Stakeholders for efficient service & business improvement.★Influencing communicator with excellent negotiation skills, strategic planning, and team leadership.➤ KEY RESULT AREAS • Robust Team Lead for implementation of Hosting Data Centre solutions for customers and acting as an escalation point for the technical or process related deliveries • Adroit in ensuring that SLAs are achieved, chalking out the Monthly Service Review reports, handling Hiring, performance evaluation, career development.• Profound knowledge of ESX/ESXi Server design and implementation within an enterprise environment, troubleshooting of data center, cluster and ESXi hosts, Installation / Configuration of vCenter server and vSphere clients. • Skillful in configuring and troubleshooting of HA, DRS and storage vMotion, Converting Physical to Virtual (P2V) and Virtual to Virtual (V2V) using VMware converter.• Handling guest OS installation, setting up of VM priorities, Cloning, Snapshots, VM resource allocation, LUN provision & Storage Management using vCenter, Monitoring the virtual Infrastructure using VC alarms & BMC tool• Strong Abilities in reviewing design documents for server deployment, Building physical/virtual servers of windows server 2k3/ 2k8/2k8 R2 / 2012 using ASD• Skillful in Administration of Windows 2008R2/2012 Servers including Active directory Services, DC, RODC, DNS, DHCP and IIS, creating User accounts and Group policies as per the project requirement and configuration of iLO, HP SIM servers for physical servers• Responsible for making changes in the live Production servers (Change Management) for deploying patches on windows production servers using Lumension tool• Comprehensive Knowledge on Hyper-v, Failover clustering and Load balancing, Cisco UCS server, Install/Configure basic customer application like AV(Symantec, Sophos), NetBackup, IIS, SQL server and Lumension patch management tool.

Providing wintel and vmware Level 2 and 3 Support for Canada and UK clients.

Supported Torry Harris in-house IT infrastructure. Responsible for day to day IT support including Servers desktops and Network devices.