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Pantra Mithun Naidu (P M Naidu) is listed as Avaya Implementation and Support Engineer | Working as Associate Lead - Product Support at BETSOL | Freelance Real Estate Developer | Builder | Marketer at BETSOL, a company with 452 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Pantra Mithun Naidu (P M Naidu).
Pantra Mithun Naidu (P M Naidu) previously worked as Associate Lead - Product Support at Betsol and Senior Product Support Engineer at Betsol.
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I am Mr. Mithun, working presently as the Senior Product Support Engineer at Betsol Software India Private Limited.After completing his education he joined VIS Networks Private Limited and gained expertise as telecom professional and has over 10+ years of experience in the field of IT and Telecom.His expertise lies in Avaya Aura, Avaya Communication Manager, Avaya Session Manager, Avaya System Manager, Avaya AES, Avaya CMS, Avaya SBCE, Avaya Aura SIP and Avaya Breeze Platform.Apart from his IT life he also manages his Real Estate construction business like Real Estate Developer | Real Estate Builder | Realty Marketer.Mr. Mithun, is passionate about travelling and exploring new places. He likes spending time with his family and kids. He loves to explore new places and the different cultures that come with them.You can reach by email: mithun.pantra@gmail.com
Listed skills include Avaya System Platform, Avaya Aes, Avaya System Manager, Avaya Session Manager, and 2 others.
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A career timeline built from the work history available for this profile.
Bengaluru, Karnataka, India
1. Deploying and integrating Avaya Custom Applications like CRM Middleware, Secure Call, Social Media Contact Center (SMCC) digital integration, CX-History custom widget, Google Contact Center AI Bridge (CCAI), Google Contact Center Digital Virtual Agent Connect (DVAC), and Custom Snap-in with Avaya core products.2. Troubleshooting Avaya Custom.
Bengaluru, Karnataka, India
1. Deploying and integrating Avaya Custom Applications like CRM Middleware, Secure Call, Social Media Contact Center (SMCC) digital integration, CX-History custom widget, Google Contact Center AI Bridge (CCAI), Google Contact Center Digital Virtual Agent Connect (DVAC), and Custom Snap-in with Avaya core products.2. Troubleshooting Avaya Custom.
Bengaluru, Karnataka, India
1. Deploying and integrating Avaya Custom Applications like CRM Middleware, Secure Call, Social Media Contact Center (SMCC) digital integration with Avaya core products.2. Troubleshooting Avaya Custom Applications.3. Working with Avaya as part of Emerging Products & Technology (EP&T) team to complete Avaya projects with respect to above mentioned Custom.
Bengaluru, Karnataka, India
Bengaluru, Karnataka, India
1. Attending and resolving Avaya voice infrastructure incident tickets logged on Ticket IT before reaching the Service Level Agreement (SLA).2. Completing the request tickets logged on ComITTS with respect to Avaya voice infrastructure.3. Attended basic training on AWS Connect.4. Attended basic training on python and developed few automation scripts to.
Bengaluru, Karnataka, India
1. Implementation of Avaya voice infrastructure as per proposed design.2. Completing the cut-over / go-live as per the committed timelines with customer and close the project.3. Supporting and resolving the incidents logged by customer.4. Upgrading the firmware and patch periodically as recommended by OEM (Avaya).5. Providing the Root Cause Analysis (RCA).
Bengaluru, Karnataka, India
1. Implementation of Avaya voice infrastructure as per proposed design.2. Completing the cut-over / go-live as per the committed timelines with customer and close the project.3. Completed upgrade project in PDO (Petroleum Development Of Oman) with 14 ESS servers. 4. Supporting and resolving the incidents logged by customer.5. Upgrading the firmware and.
Bengaluru, Karnataka, India
1. Analysing and resolving the incidents logged by customers on their Avaya voice infrastructure.2. Firmware and patch upgrade for Avaya voice infrastructure.3. Finding the root cause of the incidents and resolving it.4. Performing preventive maintenance.5. Worked as residence engineer for following clients Quest Global Aequs, Honeywell, and Mphasis.
Bengaluru, Karnataka, India
Om Sri Residency, it's an residential apartments developed in Uttarahalli, Bengaluru, Karnataka, India location. This project is completed and Mr. Mithun family is also 1 of the partner/associate in this prestigious project.
Other employees you can reach at betsol.com. View company contacts for 452 employees →
Shashidhara Devadiga
Colleague at BetsolKundapura, Karnataka, India, India
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VS
Vairochan Sah
Colleague at BetsolBengaluru, Karnataka, India, India
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SN
Saurabh Nagpal
Colleague at BetsolBengaluru, Karnataka, India, India
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SS
Somnath Sinha
Colleague at BetsolBengaluru, Karnataka, India, India
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BR
Bhaja Reddy Bommala
Colleague at BetsolIndia, India
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MW
Mohammed Wasim Changapur
Colleague at BetsolBengaluru, Karnataka, India, India
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RY
Ranjit Yadav
Colleague at BetsolPune, Maharashtra, India, India
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DB
Dilip B N
Colleague at BetsolBengaluru, Karnataka, India, India
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SS
Santhosh S
Colleague at BetsolBengaluru, Karnataka, India, India
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VK
Vijay Kumar
Colleague at BetsolBengaluru, Karnataka, India, India
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Quick answers generated from the profile data available on this page.
Pantra Mithun Naidu (P M Naidu) works for BETSOL.
Pantra Mithun Naidu (P M Naidu) is listed as Avaya Implementation and Support Engineer | Working as Associate Lead - Product Support at BETSOL | Freelance Real Estate Developer | Builder | Marketer at BETSOL.
Pantra Mithun Naidu (P M Naidu) is based in Bengaluru, Karnataka, India while working with BETSOL.
Pantra Mithun Naidu (P M Naidu) has worked for Betsol, Freelance, Sitel Digital Services (Formerly Sykes), Black Box Limited (Formerly Agc Networks Ltd), and Vis Networks.
Pantra Mithun Naidu (P M Naidu)'s colleagues at BETSOL include Shashidhara Devadiga, Vairochan Sah, Saurabh Nagpal, Somnath Sinha, and Bhaja Reddy Bommala.
You can use AeroLeads to view verified contact signals for Pantra Mithun Naidu (P M Naidu) at BETSOL, including work email, phone, and LinkedIn data when available.
Pantra Mithun Naidu (P M Naidu) is listed with skills including Avaya System Platform, Avaya Aes, Avaya System Manager, Avaya Session Manager, Avaya Communication Manager, and Avaya Ip Telephony.
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