Pradeep Krishna Email & Phone Number

India

Managing IT hardware and software like VISTA Application server, TMS server, CCTV and Desktop.provide application support to internal clients such as windows, Sql , office adobe's etc

Kochi, Kerala, India

Responsible for the project coordination between Equinox and Softdesk Technologies multiple branches across the MEA/ APAC, liaising with the product, technical and implementation team ensuring project management, technical sessions, and service delivery.Responsibilities Include, Providing subject matter expertise across the complete deal life cycle from the front, mid, and back-office processes including the research and development, valuation, scheduling, and settlement. Supporting the RFI, RFQ, and RFP processes by preparing responses and needed content to represent complete technical and professional answers.  Supporting the bid/no-bid analyses and decisions and participating in project risk review processes. Liaising with the team, the reseller network, vendor team, and internal members during project implementation. Working with the clients to implement the solution according to needs and specifications. Working closely with Account and Sales Executives to determine a client’s business needs and technical requirements. Understanding analytics, visualization, predictive analytics, structured and unstructured data, and data-based storytelling. Delivering decisive “proof-of-concept” engagements that demonstrate business value and technical benefits as well as solid ROI to 3rd party software solutions providers. Working “one-on-one” with business and technical analysts to assist them in exploring solutions.

Kochi, Kerala, India

 Installed, and maintained new servers, hardware, and software infrastructure. Implemented and Monitored server backup files and maintained IT support calls. Undertook routine preventative measures and implemented, maintained, and monitoring network security. Managed Servers OS, Active directory & Windows OS/ Install, upgrade, support, troubleshoot, and administrate Windows Server OS. Guided the team in explaining technical issues clearly. Knowledge of Firewall / VPN / Antivirus systems / Email Archiving / System Backup / IP Telephone System Managed Outlook, email configuration management, and ensured smooth IT Processes.